Inside Sales Representative

About the role

Triple-S Steel is a family-owned business committed to excellence, innovation, and strong core values. We are seeking a motivated and customer-focused Inside Sales Representative to join our dynamic team.

Responsibilities

• Maintain and expand customer database.
• Attend sales group meetings.
• Capture accurate and complete information in customer relationship management.
• Quote and handle order execution from acceptance to completion.
• Coincide with customer and traffic dispatcher to ensure on-time delivery of material.
• Communicate with customers regarding current market information and capture feedback.
• Obtain and provide feedback on competitor pricing/equipment to management.
• Establish credible relationships with new customers and maintain ongoing relationships with existing customer base.
• Manage a database of potential customers and contact them regularly for new opportunities.
• Team with Outside Sales Representatives to build a pipeline of opportunities and close sales.
• Make outbound sales calls to prospects provided by Outside Sales Representatives/Management.
• Note suggestions or complaints and communicate to the Quality/Operations group.
• Utilize CRM software to keep track of important customer 'touches.'
• Support the Quality System of the Company.

Requirements

• Achieved associate's degree from an accredited institution or equivalent work experience in Inside Sales.
• Able to multitask in a fast-paced environment.
• Proficient in computer skills including typing, number keys, Word, Excel, and Outlook.
• Able to work in a team environment.
• Exceptional communication skills.
• Problem-solving and creative thinking abilities.

Qualifications

• Prior experience in construction materials, industrial supply, heavy equipment, or metals industry counter/inside sales or customer service is preferred.

Skills

• Excellent communication skills.
• Strong problem-solving and creative thinking abilities.

Benefits

• Tuition reimbursement.
• Training and development opportunities.
• Medical, dental, vision, FSA, HSA, commuter, long-term disability, and group life insurance programs.

Pay

Competitive salary based on experience.

Schedule

Full-time position with flexible hours to accommodate customer needs.