Inside Sales Representative
thyssenkrupp Materials NA · Kenosha, WI · 6 mo ago
On-siteSalesFull-time
About the role
To accurately provide price and delivery for all our products to our customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders.
Answer customer questions concerning products/ services and their orders. Develop target and non-major accounts into loyal customers.
Responsibilities
- Respond to sales calls, faxes, and e-mails
- Generate and follow up on quotes for all products
- Provide technical assistance to customers
- Process sales orders
- Enter return orders, credits, and debits when required
- Enter scrap return order as requested by distribution channels
- Review product inventory and report concerns to purchasing/ management
- Satisfy customer service issues
- Continuously increase knowledge of company products, services, and procedures
- Work in team environment, communicating as required with all personnel
- Traveling as needed to meet company goals
- Monitor competitor products and prices
- Aid in quality related duties where required
Qualifications
- Bachelor’s Degree in a related field or comparable experience
- Computer literate and telephone experience
- 1 to 2 years sales experience
- Interpersonal skills necessary in order to sell, negotiate and close business with customers
- Attention to detail in order to evaluate customer’s accounts and orders
- Basic computer skills in order to assemble and process orders and information in a timely and efficient manner
- Effective communication and listening skills necessary when answering phone calls from customers and associating with peers
- Knowledge of products being sold by the business unit
Skills
N/A
Benefits
We offer competitive company benefits to eligible positions, such as : Medical, Dental, Vision Insurance, Life Insurance and Disability, Voluntary Wellness Programs, 401(k) and RRSP programs with Company Match, Paid Vacation and Holidays, Tuition Reimbursement And more!
Pay
TBD
Schedule
TBD