Inside Sales Representative

Key Responsibilities

• Proactively engage with prospective customers via phone, email, video conferencing, and online platforms to understand their needs and present suitable solutions.
• Manage and qualify inbound leads generated by marketing campaigns, website activity, and referrals, looking to convert these into active engagements.
• Congduct outbound prospecting to identify and develop new business opportunities within the target regions.
• Maintain accurate and up-to-date records of all customer interactions and sales activities in the CRM system.
• Schedule and deliver remote product demonstrations.
• Collaborate with regional sales teams, marketing, and customer success to ensure alignment and maximize conversion rates.
• Consistently achieve or exceed monthly and quarterly sales targets and KPIs.
• Stay up to date with product knowledge, industry trends, and competitor activity relevant to Sunbird Software.
• Provide excellent customer service and build long-term relationships with clients.
• Manage the quoting of software maintenance via channel partners in an organized and systematic way, ensuring accuracy, timely delivery, and compliance with internal processes.

Key Requirements

• Proven experience in an Inside Sales, Sales Development, or similar role, ideally within the software and technology sectors.
• Demonstrable track record of meeting or exceeding sales targets in a remote or office-based environment.
• Excellent communication, interpersonal, and active listening skills, with the ability to build rapport quickly over the phone or online.
• Strong organizational skills and attention to detail, with experience using CRM systems.
• Self-motivated, results-driven, and comfortable working independently in a remote setting.
• Knowledge of the data center, IT, or SaaS markets is advantageous but not essential.