Inside Sales Representative

About the role

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians and patients. A significant part of our business is acting as the company’s sales force to physicians or providing nurses to educate prescribers.

Responsibilities

• Initiates and answers inbound and/or outbound sales calls or electronic inquiries directly from/to prospective and/or existing customers.
• May also be involved in order fulfillment, post-sales or administrative related activities.
• Responsible and accountable for the achievement of sales versus assigned quota.
• Has general awareness of business, products/services and the market.
• Builds stable working relationships internally.
• Builds strong relationships with all external customers.

Requirements

• Bachelor’s degree (BA/BS) from an accredited college/university required.
• 1-3 years of inside sales experience preferred.
• 1-2 years of Pharmaceutical experience preferred.
• Demonstrated success selling in a remote only environment.
• Proven ability to identify, engage and influence key discussions with physicians.
• Ability to interact with all levels of an office including clinical discussions with prescribers.
• Ability to successfully complete all product training tests and certifications.
• Proven track record of success in a competitive environment with documented performance a strong plus.
• Demonstrated impactful presentation skills.
• Experience developing and maintaining customer relationships.
• Experience with Salesforce, Veeva preferred.
• Ability to understand and convey accurate complex product-related information to Healthcare Professionals, in an educated, reassuring, and professional manner.
• Ability to accept and quickly apply coaching and feedback to improve individual performance and customer experience.
• High work ethic, reliable and punctual in reporting for scheduled work.
• Ability to be flexible as needed to meet the fluctuating business needs.
• Maintain and update current and prospective target Prescriber profiles.
• Plan and organize Territory to meet sales and call targets.
• Make complete, accurate and timely submission of all time keeping, Details, call activity, within the approved CRM.
• Compliance with Promotional Program, and proper use of Promotional Materials and Promotional Expense Budgets.

Benefits

The potential base pay range for this role is $32.00-$34.62 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time).