Inside Sales Representative

Job Summary

We are seeking a driven Inside Sales Representative to own our outbound pipeline in the West and South United States. This is a phone-first role where you will work with rural water systems, municipal utilities, and water improvement associations. Your responsibilities include working a multi-state prospect list, logging every call in HubSpot, following up persistently, booking and preparing discovery calls for our sales team, coordinating field trip logistics, joining discovery calls and demos, supporting channel relationships, and contributing to sales operations.

Responsibilities

• Work a multi-state prospect list of rural water systems, municipal utilities, and water improvement associations, primarily via phone
• Log every call in HubSpot — voicemails, conversations, outcomes — so nothing falls through
• Follow up persistently and systematically
• Follow up with leads from conferences, circuit rider referrals, and inbound inquiries
• Run initial qualification conversations: understand system size, current metering setup, pain points, budget cycle, and decision-making process
• Book and prep discovery calls for our sales team
• Clock in field trip logistics — pre-call prospects to confirm meetings and maximize trip ROI before our field rep gets on a plane
• Join discovery calls and demos to document customer context and assist with follow-up
• Maintain relationships with rural water association circuit riders and staff who refer systems to us and carry our materials in the field
• Support outreach to conservation organizations, grant programs, and engineering firms that work with rural water systems
• Follow up on conference leads (TRWA, CRWA, RWA state conferences, NRWA) promptly and systematically
• Keep HubSpot current: deal stages, contact records, next steps, close dates
• Identify and flag stale deals; help prioritize follow-up queue
• Contribute to the Sales Team knowledge base — share prospect feedback, surface market patterns, flag blockers
• Provide ground-level intelligence on what's resonating, what's not, and what competitors are saying in the field

Requirements

• Comfortable making 30–50 outbound calls in a day and treating each voicemail as a touchpoint worth leaving well
• Organized and self-directed; able to manage your own call queue and follow-up cadence without a lot of hand-holding
• Experience selling into local government, utilities, or rural/agricultural markets
• Familiarity with water infrastructure, AMR/AMI metering, or IoT hardware-software bundles
• Experience in a startup or early-stage company
• Experience with CRM tools and eager to keep records clean
• Able to work independently — this is a remote role and most of your team is distributed

Qualifications

• 1–3 years of sales or business development experience, preferably in B2B
• Strong on the phone — comfortable talking to government officials, utility managers, and small-town public works staff
• Experience with HubSpot, Granola, or similar sales tooling
• Exposure to grant-funded or budget-cycle-driven sales processes

Benefits

• Competitive base salary plus commission tied to qualified meetings and closed revenue
• Equity in a company at a pivotal early stage
• Full benefits: health, dental, vision
• A seat at the table — you'll be in every sales strategy conversation, not just executing tasks
• Real ownership: the pipeline you build is the one we close
• Mission that matters: clean water access and rural infrastructure are generational problems

Company Values

• We Take Care of People - We prioritize the well-being of our team, customers, and community
• We Forge a Better Future - We are dedicated to innovation and making meaningful contributions
• Integrity is at Our Core - We uphold transparency, honesty, and trust in every action
• We Are Continuous Learners - We believe in the power of learning and continuous improvement
• We Bring It Every Day - Our pursuit of excellence is relentless in everything we do

Company Information

Resource Monitor is a venture-backed technology company modernizing rural water infrastructure through IoT-connected flow meters and intuitive software. Our platform gives water systems real-time visibility into their operations — leak detection, anomaly alerts, non-revenue water tracking — replacing manual reads and reactive management with proactive, data-driven decisions. We work primarily with rural water associations, municipal utilities, and water improvement associations across the country. Our customers are small- to mid-sized water systems: 200 to several thousand connections, often understaffed and operating infrastructure that's decades old. They're not buying software — they're buying relief. Groundwater infrastructure in the US is aging, understaffed, and largely unmonitored. Rural water systems lose an average of 20–30% of their water to undetected leaks. Regulators are tightening non-revenue water requirements. Federal grant programs (USDA, EPA) are pushing systems to modernize. We're at the intersection of all three tailwinds.