Inside Sales Representative

About the role

We invite you to apply to our Inside Sales opening. As an Inside Sales Representative, you’ll grow the customer base and drive branch profitability by building strong relationships, understanding customer needs, and delivering value-added plumbing solutions that meet or exceed sales targets while maintaining a 90%+ customer satisfaction score. You’ll engage customers through proactive outreach, accurate quoting, and timely follow-ups to ensure project success and repeat business.

Responsibilities

• Grow the customer base and drive branch profitability
• Build strong relationships and understand customer needs
• Deliver value-added plumbing solutions that meet or exceed sales targets
• Engage customers through proactive outreach, accurate quoting, and timely follow-ups
• Ensure project success and repeat business

Requirements

• A results-driven sales mindset focused on achieving regional targets, driving revenue growth, and delivering exceptional customer experiences that reflect the Reece standard
• Strong mastery of Reece product lines and sales processes—or the ability to quickly learn and apply product knowledge to lead customer conversations with confidence
• A passion for relationship-building, embracing Reece values through trust, consistency, and solution-focused engagement that expands accounts and strengthens customer loyalty
• Confidence in proactive selling, identifying upsell and cross-sell opportunities, delivering accurate quotes, and ensuring timely follow-up that drives repeat business and customer satisfaction
• Excellent account management skills with the ability to manage multiple customers, timelines, and priorities while ensuring seamless project execution and on-time order fulfillment
• A strategic, insights-driven approach to monitoring sales trends, forecasting opportunities, and implementing initiatives that consistently improve regional performance
• A consultative, solutions-focused selling mindset that leverages expert product knowledge to recommend optimal solutions aligned with project goals and profitability
• A customer-first attitude with the flexibility to step in wherever needed to support customers, strengthen relationships, and maintain a high standard of service

Qualifications

• Education: High school diploma or equivalent (required); bachelor’s degree in business, sales, or related field preferred
• Experience: Minimum 2+ years of inside sales, customer service, or account management in a wholesale distribution, plumbing supply, or construction-related industry
• Proven success in meeting or exceeding sales goals
• Proficiency with CRM systems - Eclipse

Skills

• A results-driven sales mindset
• Strong mastery of Reece product lines and sales processes
• A passion for relationship-building
• Confidence in proactive selling
• Excellent account management skills
• A strategic, insights-driven approach
• A consultative, solutions-focused selling mindset
• A customer-first attitude

Benefits

• Medical and Dental Insurance
• Flexible Spending Accounts and Health Savings Accounts
• Company-paid Life Insurance
• Short Term Disability
• 401(k) Plan
• Paid Time Off (PTO) - plus paid holidays
• Parental Leave
• Voluntary Benefits
• Vision
• Long-term Disability
• Voluntary Life and AD&D Insurance
• Additional Voluntary Benefits through Corestream

Pay

Details of pay are not specified in the job posting.

Schedule

Details of schedule are not specified in the job posting.