Inside Sales Representative

Responsibilities

• Develop relationships with customer base by providing excellent customer service, competitive pricing and value-added services.
• Prepare quotes for customers based on RFQ’s, formal bid proposals and include appropriate documentation that is required with your proposal.
• Enter and maintain orders in ERP system.
• Develop an effective feedback tracking system (with the outside sales force) that will allow for the maximizing of margins for future orders.
• Answer customer questions concerning quotations, orders, product function, delivery issues and other related subjects.
• Partner with the purchasing department to assist with inventory levels, forecasting and stocking suggestions.
• Provide a thorough and accurate summary of pending/outstanding issues prior to scheduled vacation or extended leave so that Customer Service Representatives can assume these responsibilities in your absence.
• Maintain an organized and logical filing system that can be accessed and understood during your absence.

Qualifications

• The successful candidate will have an Associates or Bachelors degree (or equivalent experience) in business, marketing, sales or related electrical field.
• Strong verbal, written and interpersonal skills.
• Great organizational skills and ability to prioritize.
• Proficient in Microsoft Office applications and ERP systems.

Benefits

• We offer a very competitive benefits package that includes two retirement plans!