Inside Sales Representative

About the role

We are seeking a highly experienced Inside Sales Specialist to join our team. This role requires an understanding of industrial sales and service, with a focus on delivering exceptional customer experiences and adhering to standard work practices. By taking a customer-centric approach, we have the opportunity to create real value throughout the customer-buying journey and deliver an overall competitive advantage in the market. The right candidate will bring a combination of experience in direct to end-user sales, customer service, and problem-solving.

Responsibilities

• Handling inbound customer requests to generate sales of compressed air products, blower/vacuum products and parts.
• Aid customers with parts identification and generate quotes for customers to ensure quotes successfully transition to orders.
• Manage these orders to ensure delivery schedule is achieved.
• Act as key customer contact to provide information to customers on complete sales cycle from quote through delivery.
• Mentor peers and share best practices with those less experienced as needed.
• Manage inventory to stocking levels. Ensure the order process is complete and error-free.
• Manage outside purchases and product transportation expenses effectively and efficiently.
• Operate forklift in Parts Warehouse within compliance.
• Ensure that all paperwork, purchase orders, etc. are maintained to respond to customer inquiries timely and ensure internal process requirements.

Requirements

• 3+ years of experience in sales and customer service
• High school diploma or GED required
• 1+ years of experience meeting or exceeding sales targets in a B2B environment, preferably within the manufacturing industry.

Core Competencies

• Sales Strategy: Expertise in developing and implementing effective sales strategies.
• Customer Focus: Strong commitment to understanding customer needs and delivering exceptional service.
• Analytical Thinking: Ability to analyze sales data, identify trends, and make data-driven decisions.
• Problem-Solving: Proactive approach to identifying and resolving challenges.
• Communication: Clear and effective communication with team members, customers, and senior management.
• Strong problem-solving skills and the ability to work under pressure while delivering a noticeably better experience to our customers.

Priorities

• Bachelor’s degree
• Ability to work in-office and collaborate effectively with local and remote team members.
• Proven experience with Salesforce CRM.
• Proficiency in Microsoft Office computer applications required; ability to navigate internal software programs will be needed after hire
• Forklift certification a plus, but not required (we'll certify you!)

Travel & Work Arrangements/Requirements

This position will be based in Casper, Wyoming onsite

What we Offer

• Comprehensive benefits package including health care options, dental and vision coverage, life insurance, a robust 401(k) plan, paid time off, and employee stock grants.