Inside Sales Representative

Responsibilities

• Cold call within assigned account base to drive Epson brand messaging
• Establish a strong Epson presence within an account base with various technology decision-makers
• Interact with all appropriate internal and external customers to insure successful implementation of sales and marketing strategies with the customer
• Met/Exceeds sales and product objectives in territory by effectively utilizing available resources
• Identify and understand the customer’s needs and provide solutions using Epson products, programs, and services
• Keep abreast of product lines and industry trends to inform Epson management on developments and trends that may impact customers’ purchases
• Identify sales training needs of the accounts; prepares and delivers training as needed
• Resolve customer issues in a timely and thorough manner; escalates issues to the manager as appropriate
• Provide Sales Manager with monthly 90-day sales forecasts
• Adhere to all administrative policies and procedures, utilizing and logging activities into SF.com as appropriate
• Operate within budgetary constraints
• Submit weekly activity/call reports, and maintains customer database

Requirements

• 2-5 years experience as an Inside Sales Representative or in a Call Center environment; familiarity with selling technology products a plus
• Account management experience
• Salesforce and Bid Desk Best Practices adherence
• Excellent written and verbal communication skills
• Ability to effectively work independently and within a team environment to accomplish sales goals
• Flexibility of traveling to tradeshows as needed
• Completion of an undergraduate program (B.A. or B.S.) or equivalent experience

Qualifications

• Completion of an undergraduate program (B.A. or B.S.) or equivalent experience

Skills

• Communication skills
• Customer service skills
• Product knowledge
• Time management
• Teamwork

Benefits

• Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
• Generous paid time off, including sick time, vacation, and holidays
• Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
• 401K plan with company matching
• Employee discounts and much more!

Pay

The starting hourly base pay for this role is between USD $27.59 and $36.24 (equivalent to $57,387 to $75,379 per year based on 2,080 hours). In addition to base salary, this position is eligible to participate in Epson's sales incentive compensation plan. Target total compensation is structured under a 70/30 pay mix, with approximately 70% of target compensation represented by base salary and 30% represented by target incentive compensation.

Schedule

This position will be based out of our Los Alamitos, CA office with the opportunity for a hybrid work schedule.

Company Information

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.