Inside Sales Representative

About the job

Cordova Bolt, Inc. is a distributor/Importer of standard and metric fasteners, including F3125 (A325)/F2280 (A490) button head tension control Bolts, A325/A490 hex head structural bolts, F436 flat washers, F959 direct tension indicator washers, F1554 graded rod, headed anchor bolts and other specialty products to print.

Responsibilities

• Provide customers/prospects/contacts with product information and technical support
• Provide rapid response to requests for quote and communicate pricing structure
• Update job knowledge by studying new product descriptions and participating in educational opportunities
• Enter orders consistent with customer specifications and track fulfillment process to completion
• Work with purchasing to coordinate pricing and product lead times for non-stock items
• Answer phones and emails with proper business etiquette
• Maintain confidentiality of customer and company data
• Develop new contacts in customer database via cold-calling & generating new leads
• Work with manager on a continual basis to achieve performance goals
• Participate in continuous improvement projects as needed
• Accomplish department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Maintain professionalism and communication to maintain customer and vendor relationships
• Model company culture reflecting positivity and core values in all actions
• Represent Cordova Bolt, Inc. in a positive and professional manner and maintain excellent customer service
• Other duties and responsibilities as assigned

Qualifications

• Minimum 2-4 years sales experience in industrial sales, preferably in the fastener industry
• Proven track record of growing business through successful long-term relationships with key customers and core suppliers
• Strong proficiency in clear and concise interpersonal and communications skills
• Basic computer skills including experience with Quoting, and Order Management is required. Basic to Intermediate knowledge of Microsoft Office tools (e.g. Outlook, Word, and Excel)
• Proven experience in opportunity qualification, pre-call planning, call control, account development, and time management
• Ability to work and to interact with customers and employees while demonstrating tact, sensitivity, discretion and professionalism
• Strong keyboarding and proofreading skills that result in minimal errors
• You must be a US citizen or Permanent Resident

Physical Demands

• Requires extended periods of sitting
• While performing duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to use hands to finger; reach with hands and arms; and operate a computer.
• May frequently be required to stand; walk; kneel, bend and twist
• Requires the ability to lift products and supplies, up to 49 pounds

Equipment and Working Conditions

• Occasional travel to customer sites, trade shows, and training
• Multi-tasking fast paced environment
• Sitting 80% of time, standing and movement 20% of time

Featured benefits

• Medical insurance
• Dental insurance
• 401(k)
• Paid vacation
• Paid sick time

Compensation

Exact compensation may vary based on skills, and experience.
Base salary: $20/hr - $22/hr plus commission