Inside Sales Representative

Key Responsibilities

• Engage in a minimum of 30 outbound calls per day to existing and prospective customers within your assigned territory.
• Build and nurture lasting customer relationships that drive loyalty, satisfaction, and revenue growth.
• Leverage a consultative sales approach to understand client needs, recommend solutions, and close deals.
• Achieve and exceed sales and gross profit targets by maximizing opportunities within your territory.
• Collaborate with internal teams, vendors, and manufacturers to deliver customer-centric solutions.
• Stay informed about industry trends, competitive products, and emerging customer needs.
• Manage inquiries related to product specifications, pricing, availability, and service-related issues with professionalism and urgency.
• Maintain accurate records of customer interactions, sales activities, and pipeline updates using the CRM system daily.
• Draft tailored sales proposals and quotes to accelerate the sales cycle.
• Attend sales meetings, vendor training, trade shows, and industry events (may include evenings/weekends) to enhance product knowledge and sales acumen.
• Demonstrate a commitment to professional development and continuous learning.

Requirements

• Proven experience in inside sales, telesales, or a related customer-facing role.
• Excellent verbal and written communication skills with a confident and persuasive approach.
• Strong negotiation and closing abilities.
• Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
• Ability to prioritize and manage multiple tasks effectively in a fast-paced environment.
• Demonstrated work ethic and ability to thrive in a team-oriented culture.