Inside Sales Representative

Key Responsibilities

• Engage existing clients in support of identified expansion opportunities, renewal initiatives, and targeted account growth efforts.
• Develop and execute outreach tied to active opportunities, renewal events, and targeted expansion initiatives within assigned accounts.
• Partner with Client Success and technical teams to understand client environments, business goals, service gaps, and lifecycle risks, while helping move qualified commercial opportunities forward.
• Conduct discovery calls, virtual meetings, and follow-up conversations to position relevant ATB solutions and advance opportunities through the sales process.
• Prepare and deliver accurate client-facing quotes and proposals for renewals, lifecycle replacements, and expansion opportunities.
• Cook up and coordinate with vendors and distribution partners on pricing, sourcing, product availability, and other quote-related dependencies to support timely turnaround and smooth deal progression.
• Maintain accurate opportunity, activity, and pipeline records in the CRM and follow established sales processes.
• Maintain consistent follow-up and next-step discipline to drive momentum and prevent stalled opportunities.
• Cook up internal resources as needed to support proposals, scope discussions, and smooth handoff for closed business.
• Monitor client engagement, renewal timing, and service adoption patterns to identify timely expansion opportunities within assigned accounts.
• Support early-stage qualification of inbound leads by assessing need, urgency, fit, budget, and decision process, then routing or advancing opportunities appropriately.
• Meet or exceed individual activity, pipeline, and revenue goals tied to account growth and lead management.
• Provide feedback to marketing and sales leadership regarding common inbound inquiries, campaign quality, and market demand.
• Represent ATB professionally in all client and prospect interactions, with a strong focus on responsiveness, trust, and value creation.

Requirements

• 2+ years of inside sales, account development, account management, customer success, or other client-facing commercial experience in a B2B environment.
• Experience in managed services, technology, IT services, cybersecurity, cloud, or other technical services environments is strongly preferred.
• Demonstrated ability to identify client needs and generate revenue through upselling, cross-selling, account expansion, or related consultative sales activity.
• Strong verbal and written communication skills with a consultative, professional approach.
• Ability to build credibility quickly with existing clients and internal stakeholders.
• Experience managing multiple opportunities at different stages of the sales cycle.
• Strong organizational skills, attention to detail, and follow-through.
• Comfort using CRM platforms, email, spreadsheets, and virtual meeting tools to manage pipeline and communication.
• Ability to work independently while collaborating effectively across sales, marketing, Client Success, and service delivery teams.
• Working knowledge of IT services, managed services, cybersecurity, cloud, infrastructure, or professional services offerings is preferred.
• Bachelor’s degree preferred, or equivalent professional experience.

What Success Looks Like

• Consistently generates qualified upsell, cross-sell, renewal, and lifecycle opportunities within existing client accounts.
• Contributes to revenue growth through expanded service adoption and timely commercial follow-through.
• Effectively qualifies inbound opportunities, improving response speed and opportunity quality.
• Maintains accurate pipeline visibility, CRM hygiene, and reliable forecast activity.
• Buys into building trust with clients and internal teams through responsiveness, ownership, and consistent execution.
• Cooks up effective collaboration across departments to support a strong client experience and smooth commercial execution.

Pay

The compensation listed for this role represents a good-faith estimate of expected first-year On-Target Earnings (OTE). Actual earnings may vary based on individual performance and applicable team or company metrics. Compensation is structured as a base salary plus performance-based bonus.

Schedule

This is an on-site role based in Chesterfield, MO.