Inside Sales Representative

About the role

As an Inside Sales Representative, you will sell Arrow’s line card of passive, electromechanical and connector products, and serve as the daily contact for customers and suppliers.

Responsibilities

• Manage the overall account relationship by providing strategic service and support to assigned customer base.
• Maximize margins, gain market share, and drive value-added solution selling.
• Work with internal and external resources to provide customer service, often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems.
• Function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.
• Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory.
• Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information.
• Responsible for ongoing Sales Support activities for the Order to Invoice process.
• Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports.
• Owns and Maintains Perfect Order Index (POI) and Inventory integrity to minimize write-offs/bill backs.
• Owns the customer interface for important Credit and Financial Information as well as coordination of all available resources and support functions.
• As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify customer of all/any price increases.

Requirements

• 1-3 years’ experience in electronics distribution; experience in passive electronics component sales strongly preferred (Power Supplies, Cable assemblies, Thermal, Connectors, Magnetics, Capacitors/Resistors).
• Systems savvy, ability to adapt quickly.
• Proficiency in MS Office Suite, advanced Excel skills (VLOOKUP, Macros, etc.) a plus.
• The ability to build influential relationships.
• The ability to work collaboratively with internal and external resources to generate results.
• Strong communication, negotiating and organization skills.
• Strong customer service and sales skills.

Qualifications

• Viable candidates for this position must be eligible for an export license or be a U.S. Person (which includes but is not limited to U.S. citizens or nationals, lawful permanent residents, refugees, and asylees).

Skills

• Knowledge of competitive landscape in the market.
• Ability to make sales decisions based on competitive landscape.
• Strategic thinking and problem-solving skills.
• Customer service and sales skills.

Benefits

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities

Pay

Annual Hiring Range/Hourly Rate: $31.90 - $38.99

Schedule

Full time

Location

US-TX-Texas (Remote Employees)-Central Time Zone

Work Arrangement

Fully Remote but must live in Texas. Must be able to travel to an Arrow office location as requested by Arrow leadership.