Inside Sales Representative

Sales Representative

About the role

This is a full-time permanent position located in Stafford, TX.

Responsibilities

• Establish and expand relationships with current customers and our outside sales team.
• Determine and provide solutions for customers' process flow control and instrumentation needs.
• Impact customer satisfaction, retention, and sales results directly.
• Sell company products and services to customers by processing orders, price inquiries, providing technical and application information, soliciting customer orders, and suggesting additional products.
• Process orders, customer returns, and returns to vendors accurately and timely.
• Negotiate pricing and delivery with vendors when necessary.
• Work closely with Outside Salesmen to solicit business, execute order transactions, and maintain superior customer service levels.
• Maximize gross margin by ensuring FCX gets paid for superior service, problem-solving, and technical expertise.
• Review open customer order reports and take action on open items, especially those at risk of missing promised delivery dates.
• Perform other duties as assigned by Management.

Requirements

• Bachelor’s Degree preferred.
• 1-3+ years’ experience in Customer Service related Industry preferred.
• Experience in an Inside Technical Sales/Customer Service role with an Industrial Distributor a plus.

Qualifications

• Professional development and training opportunities.
• Team-oriented company culture.
• Company backing for career paths in sales, management, and operations.
• Competitive pay and benefits including 401K with company match, insurance, time off, employee assistance, tuition reimbursement, etc.
• Opportunities for growth and advancement within the company.