Inside Sales Representative

Key Responsibilities

• Work hand & hand with Sales and Technicians
• Prepare quotes for customers
• Secure orders by obtaining purchase orders
• Process credit applications
• Makes outbound sales calls to current service contract customers
• Maintain all paperwork and ensure POs, orders, quotes, etc...
• Make phone sales of call-in and walk-in customers, including selling equipment and deferring leads to outside salespeople
• Maintain accurate customer information in our system
• Maintain accurate machine and parts information
• Process return of unused and/ or incorrect parts and update our system accordingly
• Seek to acquire new service business, maintenance contracts and parts/accessory sales
• Communicate with the Technical Department to find solutions for repair, installation, or service issues on compressor, blower and/or vacuum pumps

Requirements

• 1-2 years inside sales experience
• Strong customer service skillset
• Valid driver's license with driving record in good standing
• HS Diploma or GED