Inside Sales Representative - 1A

Category Sales Job Location Glendale, AZ, US Position Type Full-Time/Regular Inside Sales Representative Compensation: Commission Eligible Day One Average Year 1 Earnings: $60,000 - $80,000Average Year 2 Earnings: $80,000 - $100,000 About Radwell International Radwell International is a global leader in the distribution, repair, and sale of industrial automation, electronic, hydraulic, pneumatic, CNC, and motion control products. For over 40 years, we have helped manufacturers and facilities around the world reduce downtime and keep operations running efficiently. With locations across North America, Europe, and Asia, Radwell provides innovative solutions backed by exceptional customer service and technical expertise. Why Work at Radwell? At Radwell, we believe our people drive our success. We offer a collaborative, team-oriented environment where employees are empowered to grow professionally, contribute ideas, and make a meaningful impact. Whether you're advancing your sales career or developing new skills, Radwell provides the tools, training, and opportunities to help you succeed. Benefits Include Medical, Dental, and Vision Insurance401(k) with Company MatchPaid Time Off and Paid HolidaysCompany-Paid Life InsuranceShort-Term and Long-Term Disability CoverageEmployee Assistance Program (EAP)Career Development and Advancement ProgramsEmployee Referral Bonus ProgramFitness and Wellness Initiatives Position Summary The Inside Sales Representative is responsible for managing inbound sales opportunities, responding to customer inquiries, and delivering exceptional customer service through phone, email, and other communication channels. Using Salesforce and other business systems, this role develops and converts sales opportunities while building lasting customer relationships. Successful candidates are highly motivated, customer-focused, and thrive in a fast-paced sales environment. What You Will Do Respond to customer inquiries via phone, email, and other communication channels.Manage sales opportunities from initial inquiry through order fulfillment.Generate quotations and convert opportunities into revenue-producing sales.Source products and negotiate pricing for manufacturers not currently supplied by Radwell.Review inventory availability and fulfill customer orders from stock when possible.Ensure prompt, professional, and accurate communication with customers.Maintain a high level of customer satisfaction through outstanding service and follow-up.Enter quotations and orders accurately into company systems.Confirm order details, delivery requirements, payment terms, and customer expectations.Meet daily sales activity and quote generation goals.Build and maintain customer records with complete and accurate information.Collaborate with internal departments to ensure customer commitments are met.Maintain product, pricing, and sourcing information within business systems.Perform database maintenance and support data integrity initiatives.Proactively develop new business through outbound customer outreach and relationship building.Achieve established sales, revenue, and productivity goals.Perform other duties as assigned. Success Measures Quotes Generated Per DayMonthly Invoice Volume (Minimum Target: $200,000)Quote-to-Order Conversion RatioOutbound Call ActivityInvoiced Revenue GeneratedCustomer Calls Handled Qualifications & Experience Required Qualifications Minimum 1 year of customer service experience.Strong communication and relationship-building skills.Strong computer proficiency and ability to learn new systems quickly.Ability to understand and manage a sales cycle.Proficiency with Microsoft Office, email, internet applications, and CRM systems.Strong organizational skills and attention to detail.Ability to multitask in a fast-paced environment.Strong problem-solving and decision-making skills.Ability to work independently and as part of a team. Preferred Qualifications Previous call center or contact center experience.Inside sales, customer support, or account management experience.Experience with Salesforce or similar CRM platforms.Experience working in distribution, manufacturing, industrial, or technical product environments. Knowledge, Skills & Abilities Customer-focused mindset with a passion for serviceStrong sales aptitude and closing abilityExcellent verbal and written communication skillsAbility to prioritize workload and manage multiple tasks simultaneouslyStrong attention to detail and accuracyAbility to build rapport and establish trust with customersAdaptability in a dynamic and growth-oriented environment Radwell International is proud to be an Equal Opportunity Employer.