Inside Sales Regional Consultant- Hybrid

About the role

Inside Sales Regional Consultant drives growth within portfolios with potential revenues ranging from $25K to $100K, leveraging an insight-led sales approach to recommend MSC products, services, and solutions that improve customer outcomes and strengthen long-term relationships. Responsibilities include conducting discovery conversations to assess customer goals, cost drivers, and key stakeholders, while identifying cross-sell and upsell opportunities across multi-lane solutions. The role manages spot buys and procurement, advances accounts through disciplined pipeline progression, resolves roadblocks, ensures seamless purchasing and implementation, maintains a structured cadence of customer touchpoints, acts on missed intervals, and transitions accounts to field sales when appropriate to ensure growth and consistent customer experience.

Responsibilities

• Grow sales within assigned locations to achieve department and corporate goals, aligning sales strategies with MSC's purpose and strategic pillars.
• Recommend MSC products, services, and solutions to existing customers through a consultative, insight-led sales approach.
• Conduct customer discovery conversations to capture profiles, understand procurement processes, and identify cost drivers, enabling effective prioritization of call frequency and penetration planning.
• Engage customers in two-way communication by linking their business priorities to MSC's value proposition, reframing how they view their operations.
• Identify cross-sell and upsell opportunities across the customer's environment, leveraging MSC's cross-functional resources to deliver measurable improvements and value.
• Understand and influence a wide range of stakeholders by incorporating economic drivers, industry insights, and market trends to position MSC as a trusted advisor.
• Qualify and quantify the impact of maintaining the status quo versus adopting MSC's solutions, guiding customers toward decisions that create long-term value.
• Advance accounts through disciplined pipeline progression by managing procurement needs, removing roadblocks, and ensuring readiness at each stage of the buying process.
• Utilize MSC's sales processes, operational workflows, and digital tools to ensure accurate forecasting, effective account management, and seamless execution.
• Maintain a cadence of structured customer touchpoints to ensure value realization, while transitioning accounts to field sales when appropriate.
• Foster MSC's culture of collaboration, innovation, and accountability across all interactions, supporting the company's vision and unity of purpose.
• Participate in special projects and perform additional responsibilities as assigned to support organizational goals