Inside Sales Regional Consultant/Hybrid

About the role

The Inside Sales Regional Consultant drives growth within portfolios with potential revenues ranging from $25K to $100K. This role leverages an insight-led sales approach to recommend MSC products, services, and solutions that improve customer outcomes and strengthen long-term relationships.

Responsibilities

• Grow sales within assigned locations to achieve department and corporate goals, aligning sales strategies with MSC's purpose and strategic pillars.
• Recommend MSC products, services, and solutions to existing customers through a consultative, insight-led sales approach.
• Conduct customer discovery conversations to capture profiles, understand procurement processes, and identify cost drivers, enabling effective prioritization of call frequency and penetration planning.
• Engage customers in two-way communication by linking their business priorities to MSC's value proposition, reframing how they view their operations.
• Identify cross-sell and upsell opportunities across the customer's environment, leveraging MSC's cross-functional resources to deliver measurable improvements and value.
• Understand and influence a wide range of stakeholders by incorporating economic drivers, industry insights, and market trends to position MSC as a trusted advisor.
• Qualify and quantify the impact of maintaining the status quo versus adopting MSC's solutions, guiding customers toward decisions that create long-term value.
• Advance accounts through disciplined pipeline progression by managing procurement needs, removing roadblocks, and ensuring readiness at each stage of the buying process.
• Utilize MSC's sales processes, operational workflows, and digital tools to ensure accurate forecasting, effective account management, and seamless execution.
• Maintain a cadence of structured customer touchpoints to ensure value realization, while transitioning accounts to field sales when appropriate.
• Foster MSC's culture of collaboration, innovation, and accountability across all interactions, supporting the company's vision and unity of purpose.
• Participate in special projects and perform additional responsibilities as assigned to support organizational goals.

Qualifications

• A high school diploma or equivalent required; a bachelor's degree in business or related field preferred.
• 0–2 years of sales, customer service, or account management experience preferred.
• Industry experience (e.g., fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing) preferred.
• Familiarity with metalworking, MRO products, or related processes a plus.
• Proficiency in Microsoft Word and Excel with the ability to learn new applications quickly.
• Strong oral and written communication skills with the ability to deliver clear, persuasive presentations.
• Solid business acumen with foundational negotiation, problem-solving, and mathematical skills.
• Demonstrated ability to work effectively in fast-paced, complex situations while maintaining accuracy and focus.
• Excellent time management and organizational abilities, with a proven ability to manage multiple priorities.
• Results-oriented mindset with a strong drive for execution and achievement of outcomes.
• Collaborative team player who can build effective partnerships across functions and customer groups.
• Adaptable, embraces change, and contributes to creating an environment where innovation and new ideas are welcomed.

Bonus Points

• If you have industrial or manufacturing segment experience, it is a plus.

Other Requirements

• A valid driver's license may be required.
• Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods).
• Willingness to comply with customer safety and PPE protocols.

Pay and Benefits

Compensation starting at $20.28 - $28.47 per hour with commission opportunities depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements, and peer pay equity. The Company reserves the right to modify the range as market conditions change.

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being, and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.

You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

Equal Employment Opportunity Statement

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.