Inside Sales Manager

Main Duties & Responsibilities

• Analyzes marketing trends, sales history, demographic information and related databases to establish pricing and prepare proposals.
• Collections and analyzes data on the market position of competitors.
• Aids in sales negotiations, attends sales presentations and helps close sales deals.
• Directly manages very large, high-profile customer accounts, as appropriate.
• Ensures inside sales employees are equipped with the product, system and selling-skills training that they require to be successful.
• Continually improves the effectiveness of the inside sales organization and enhances productivity, efficiency and customer satisfaction.
• Develops and coordinates inside sales selling cycle and methodology.
• Establishes and implements short-and long-range goals, objectives, policies, and operating procedures.
• Promotes positive relations with partners and distributors.
• Works with department managers and corporate staff to develop strategies for future business plans for the company.

About PennAero

PennAero is a leading manufacturer of highly engineered fasteners and specialized components for critical aerospace, defense, space, and advanced energy applications. We partner with customers to solve their most complex challenges, bringing technical depth and disciplined, agile execution when it matters most. Experience guides our growth—strengthening capabilities and expanding our global platform as markets evolve. To learn more about PennAero's capabilities and commitment to aerospace excellence, visit https://pennaero.com.

JOB SUMMARY

The Inside Sales Manager oversees the company’s Inside Sales department with direct responsibility for the development and implementation of business relationships with customers. This position plans, directs, and supports all inside sales strategies, functions, policies, objectives and initiatives.

Essential Duties, Responsibilities and Competencies

• Analyzes marketing trends, sales history, demographic information and related databases to establish pricing and prepare proposals.
• Collects and analyzes data on the market position of competitors.
• Aids in sales negotiations, attends sales presentations and helps close sales deals.
• Directly manages very large, high-profile customer accounts, as appropriate.
• Ensures inside sales employees are equipped with the product, system and selling-skills training that they require to be successful.
• Continually improves the effectiveness of the inside sales organization and enhances productivity, efficiency and customer satisfaction.
• Develops and coordinates inside sales selling cycle and methodology.
• Establishes and implements short-and long-range goals, objectives, policies, and operating procedures.
• Promotes positive relations with partners and distributors.
• Works with department managers and corporate staff to develop strategies for future business plans for the company.

Qualifications

• Bachelor’s degree in Marketing or Business preferred.
• Must have seven to ten years of experience in a sales leadership role with at least 4 years in selling.
• Must have experience in new business development activities, including customer interaction, acquisition and procurement processes, and competitive assessment.
• Knowledge of contracting, negotiating, and change management.
• Knowledge of structuring sales quota goals and revenue expectations.
• Able to travel 5% of the time.

Compensation

In compliance with all states and cities requiring transparency of pay, the expected pay range for this position is $113,000 - $145,000. Compensation can vary depending on several factors, including a candidate's qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for extra incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our recruiting team during the interview process.