Inside Sales/HR Administrator - Pawcatuck

Duties And Responsibilities

• Fielding customer inquiries in a timely manner.
• Provide customer status on pending orders.
• Aid customers with quality inquiries.
• Enter customer orders.
• Process customer quotes.
• Keep the Sales CRM updated with contact information and interaction history.
• Stay informed on industry trends to help refine sales pitches and target strategies.

Qualifications

• Minimum 2 years working within Customer Service.
• Experience working within an industrial setting preferred but not required.
• Exceptional written and verbal communication skills.
• The ability to multitask and manage competing deadlines across two different departments.
• Tech Savvy: Proficiency in Microsoft Office; and CRM platforms is a major plus.
• High level of integrity when handling sensitive employee information.