Inside Sales Executive

Purpose and Scope of Position

The Inside Sales Representative will be responsible for managing a regional territory by building and managing relationships, growing our customer base both organically within existing accounts and by identifying potential customers.

Who We're Looking For

The ideal candidate thrives in a fast-paced environment where every day brings new opportunities, changing priorities, and tight deadlines. They enjoy juggling multiple customer projects simultaneously and take pride in delivering exceptional service without sacrificing accuracy or attention to detail. They are naturally curious, solutions-oriented, and understand that Inside Sales is far more than managing orders. They become trusted advisors to their customers by asking thoughtful questions, providing creative product recommendations, and confidently guiding customers toward solutions that align with both their goals and SnugZ USA's operational capabilities.

Key Responsibilities

• Service distributors with quick responsiveness delivering quotes, ideas, solutions, resolutions, customer service with a relationship driven mindset.
• Develop action plans to set and help achieve territory goals.
• Manage quoting projects and proactive ideation.
• Manage High Quantity orders.
• Manage and analyze reports and data to pinpoint gaps in growth.
• Work with the Inside Sales manager and VP of Sales to create, measure, and execute sales strategy.
• Partner with Account Specialist in assigned region to maximize territory coverage and revenue potential on all assigned accounts.
• Give formal presentations to inform accounts of SnugZ USA products, decoration capabilities, marketing programs and business solutions with a focus on sales.
• Navigate, qualify & research B2B partnerships; engage via email/phone/social media/virtual office visits.
• Achieve monthly sales targets by aligning outside sales team to achieve organizational sales goals.
• Achieve expected volume of proactive customer calls while managing inbound requests.
• Practice knowledge of consultative selling approach.
• Develop creative presentations, programs, specials, and flyers for new opportunities.
• Effectively manage multiple projects and assignments through to completion.
• Participate in continuous improvement activities to include idea generation.

Essential Skills

• Communicate clearly and professionally with exceptional written and verbal skills.
• High interest in consumer products for marketing events and advertising.
• Strong ability to sell products with an "on trend" component – understanding trends and how to bring the trend to market.
• High level of competitiveness, positive attitude, enthusiasm, and an eagerness to learn.
• Able to generate original solutions to business opportunities and challenges.
• Able to utilize continuous improvement concepts and philosophies on a regular basis.
• Able to navigate through ERP systems such as Syteline as well as the Microsoft Office Suite.
• Able to reach decision-makers and quickly determine potential opportunities.
• Customer focused, confident and goal driven.
• High adaptability to change.
• Able to lead by example, motivate a team, delegate, communicate clearly, negotiate, manage change well, improve processes, organize, and build relationships.
• Able to be detail oriented and have strong decision-making skills.
• Able to be detail oriented and have strong decision-making skills.
• Able to be detail oriented and have strong decision-making skills.

Preferred Experience

• 2+ years of experience in sales and/or marketing.

Language Requirements

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals in English.
• Must have the ability to write routine reports and correspondence and the ability to speak in English effectively before team members.

Education and Training Requirements

• Bachelor's Degree – Sales, Marketing, Communications or Business preferred.

Physical Demands

• Be able to sit or stand for 8 hours.

Work Environment

• Office type areas.