Inside Sales Development Account Manager

Join us!

About the role

We are Worldwide Clinical Trials, a global CRO with over 3,500 experts dedicated to improving lives through innovative approaches and quality service.

Responsibilities

• Source new sales opportunities for Business Development partners through inbound lead qualification and outbound prospecting, focusing on A and B accounts.
• Engage and build rapport with prospects through calls, email, and social outreach activities.
• Understand customer needs and requirements through research, discovery, and qualification, driving leads through the early stages of the sales process.
• Set appointments with new customers for Business Development partners.
• Route qualified leads and opportunities to Business Development partners for further qualification, development, and closing.
• Co-manage sales territories and develop territory plans and strategies with Business Development partners to achieve new customer and revenue growth targets.
• Build and maintain your opportunity funnel via research and identify target accounts, key prospects, and opportunities within your territories.
• Partner with Marketing to leverage initiatives and collaborate with Business Development to meet territory targets and goals.
• Track and manage your activity and outreach in Salesforce, CRM, and High Velocity, our sales automation tool; maintain all account, opportunity, contact, and lead records in these systems.
• Leverage Social Selling techniques and tools to reach clients through digital channels, sharing information including Worldwide’s services, web conferences, industry meetings, SME news, etc.
• Establish, nurture, and grow client relationships at the appropriate level.
• Perform other duties as assigned.

Requirements

• CRO experience or a similar industry.
• Strong written and verbal communication skills to clearly and concisely present information on calls and via email.
• Drive and determination to succeed as well as meet and exceed targets and quotas.
• Able to adapt, be professional, and motivated, and understand the sales cycle.
• Able to listen and identify pain points and customer challenges.
• Able to work under pressure, stay organized, multitask, prioritize, manage time effectively, and attend to administrative details in a fast-paced and constantly changing environment.
• Demonstrated ability to cultivate and maintain effective internal and external relationships.
• Proficiency in all MS-Office applications, including Microsoft Word, Excel, and PowerPoint.

Qualifications

• Bachelor’s degree in Life Sciences or a similar field.
• Prior inside sales/sales development experience – minimum of 2 years of experience, including experience in developing new business, lead nurturing and qualification, prospecting, and appointment setting.
• CRO/pharmaceutical industry experience preferred, including knowledge of Phase I-IV clinical research and development.
• Experience with Salesforce or other CRM and sales automation tools, including the use of auto-dial systems.

Benefits

The salary range for this position is annually:

• United States of America - $50,500.00 - $100,000.00

Your final salary will be determined based on relevant experience, performance, education, and internal equity. In addition to base salary, we offer a competitive benefits package depending on location. We ensure pay equity and transparency and comply with all applicable labor laws. Salary information will be discussed during the interview process, and we encourage candidates to inquire about compensation at any stage.