Jobs · Customer Service · Texas

Inside Sales - Dallas

Perennials and Sutherland LLC · Dallas, TX · 5 mo ago
Customer ServiceFull-time

Key Responsibilities

  • Engage with potential and existing clients in person, via phone, email and online platforms to understand their needs and preferences.
  • Collaborate on interiors projects, including client needs, conceptual and schematic design, design development, and management of budgets and schedules.
  • Resolve customer concerns regarding products and services to ensure a positive customer experience.
  • Create detailed and accurate sales quote detailing selected products, quantities, and pricing, presenting timely and professionally, with appropriately timed client follow-up.
  • Using Salesforce, maintain accurate records of all communications, quotes and client interactions.
  • Strive to achieve and exceed sales goals given by showroom.
  • Collaborate as a team to generate new clients and cultivate sales

Qualifications

  • Bachelor’s degree or equivalent preferred
  • Intermediate level knowledge of Microsoft Suite – Word/Excel/Powerpoint
  • Microsoft Outlook – Inbox Management
  • Experience in Salesforce a plus, or other CRM system
  • Minimum of two years of inside sales experience, order processing, payment deposits
  • Excellent communication skills, written and verbal

Physical Requirements

  • must be able to lift and move up to 10#
  • Sitting, standing and walking throughout the day

Benefit Offerings

  • Paid Time off of 15 days per year, accrued bi-weekly
  • Eight Sick Days Per Year
  • Eleven Paid Holidays
  • Paid Parental Leave
  • Medical, Dental and Vision Insurance, including HDHP with HSA
  • 401k Retirement Plan with Bi-Weekly Company Match
  • Company Paid Life Insurance and Long-term Disability Insurance
  • Voluntary Benefits of Short-term Disability, Supplemental Life/ADD, Critical Illness, Accident, Norton, Hospital Indemnity
  • Employee Assistance Program

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