Inside Sales/ Customer Service Rep

What You’ll Do

• Answer inbound calls, online inquiries, and warm leads.
• Make outbound follow-ups to estimates, warm leads, and nurture opportunities.
• Have natural, curiosity-based conversations to uncover homeowner needs.
• Closde deals over the phone when the homeowner is ready.
• Set qualified appointments for Account Managers.
• Maintain accurate notes and updates in ServiceTitan.
• Hit daily activity metrics for calls, texts, and follow-ups.
• Support field teams with clear appointment handoffs.
• Maintain fast response time and high booking rate.

What You Bring

• Strong communication skills and confidence on the phone.
• Curiosity-driven approach to conversations.
• Calm, service-first mindset.
• Comfort with CRM systems and workflow tools.
• Experience in inside sales or customer service is a plus.
• Coachability and desire to grow.

Why Join Us

• Competitive pay $ 35,000 SALARY + Bonuses + Commission.
• Health Insurance after 90 days, Free Gym Membership.
• Opportunities for growth and advancement within a rapidly expanding company.
• Be part of a team that values Resilience, Integrity, Service, and Excellence (RISE).
• A supportive and collaborative work environment where your contributions matter.
• Full training in communication, sales psychology, and home-exterior service.
• Leadership that actively supports your growth and success.