Inside Sales/Customer Service

About the Role

The primary function of Inside Sales is to provide product knowledge on building materials including drywall, insulation, metal studs for drywall, ceiling systems, stucco, construction tools, construction safety items, drywall compound, and accessories for the drywall industry.

Responsibilities

• Take orders at the sales counter and over the phone.
• Build relationships with customers.
• Use company computer system to enter orders.
• Complete sales orders and tender cash sales.
• Develop product knowledge to assist customers with purchases.
• Collaborate with Outside Sales Reps and Sales Managers to determine necessary strategic sales approaches.
• Overcome objections of prospective customers.
• Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.

Requirements

• High school diploma or GED required; 4-year degree preferred.
• Ability to self-manage, show initiative, and be comfortable meeting the public.
• Must be a team player, demonstrate attention to detail, and have good organizational skills.
• Must be able to problem solve and prioritize tasks.
• Must be able to manage stress depending on deadlines and ongoing projects.
• Must be able to multitask.
• Must be able to receive and analyze information.
• Must be able to quickly communicate solutions if problems occur.
• Must demonstrate a high degree of sound judgement and initiative.
• Strive to do the right thing by displaying trust and integrity.
• Embody the principles of servant leadership by putting the needs of others first and valuing diverse perspectives.
• Demonstrated ability to work independently and on a team; ability to lead, execute, and/or delegate as needed.
• Establish and maintain effective working relationships at every level of the organization.
• Help champion an inclusive working environment by empowering others and celebrating diverse backgrounds.
• Ability to self-manage, show initiative, be proactive, and drive results.
• Communicate professionally, both verbally and in writing, to coworkers and customers.

Physical Requirements

• Must be able to remain in a stationary position in an office environment: 50% of the time.
• Will frequently move about inside the office to access files, office machinery, etc.
• Must be able to operate basic office machinery.
• Must be able to communicate with team and management and exchange accurate information.
• Constantly working in an office environment.

Pay

The base salary for this position typically falls within the range of $20.00 to $26.63 per hour. Starting wage may vary based on factors including location, education, training, and experience.

Benefits

• Competitive weekly/bi-weekly pay and discretionary bonuses.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Paid time off (vacation, sick, volunteer, holidays, birthday, floating).
• Medical, dental, and vision insurance.
• Flexible spending accounts.
• Company-paid life and short-term disability insurance.
• Optional long-term disability and additional life insurance.

All benefits are subject to eligibility.

Schedule

• Hourly associates may be eligible for overtime based on business needs.
• In-office role located at Kamco Supply - Syosset, 301 Robbins Lane, Syosset, NY 11791.