Inside Sales
Job Summary
Responsible for providing dependable service through accurate order entry, basic pricing, and secure payment handling.
Major Tasks, Responsibilities And Key Accountabilities
- Processes orders across multiple channels, including phone, email, text, and counter, accurately and promptly
- Handles payments securely, including credit card, check, and cash transactions
- Identifies stock products and recommends comparable alternatives
- Maintains margin goals within established pricing guidelines
- Collaborates with team members to ensure service commitments are met
Nature and Scope
Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor. Exercises limited latitude/independent judgment under close supervision.
Education And Experience
- HS Diploma or GED strongly preferred
- 0-2 years of experience in area of responsibility
Preferred Qualifications
- Basic computer proficiency
- Strong attention to detail and accuracy in transactional tasks
- Ability to communicate clearly and professionally with customers and associates
- Basic understanding of product categories and pricing guidelines
- Demonstrates teamwork and dependability in a fast-paced environment
Work Environment
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel less than 10% of the time.
Functional Area
Sales Recruiter
Req ID
WCJR-033751