Inside Sales Account Representative - Federal

Job Summary

We are seeking a driven Federal Inside Sales Account Representative to support growth within the Federal market by selling innovative technology solutions from Cisco and leading OEM partners, including HPE, HP, Palo Alto Networks, Crestron, Extron, Dell EMC, and Microsoft.

Responsibilities

• Identify and align Tier I and Tier II vendors and services with customer requirements, including Cisco, HPE, HP, Palo Alto, Crestron, Extron, DELL/EMC, and Microsoft
• Provide accurate, timely product information, pricing, credit terms, and applicable rates to both existing and prospective clients
• Efficiently manage multiple purchase orders simultaneously, ensuring accurate data entry and updates within the company's sales communication software
• Quote and sell our vendors’ products and professional services to state and local agencies, school districts, and higher education institutions
• Actively participate in vendor product training sessions and meetings to stay informed on the latest offerings and industry developments
• Maintain precise and comprehensive records of customer inquiries, concerns, feedback, and complaints within the designated tracking system
• Build and maintain strong customer relationships by providing prompt, courteous, and professional service
• Collaborate with customers, warehouse operations, service teams, and manufacturer technical support to ensure seamless service delivery
• Manage personal workflow efficiently, proactively resolving issues and seeking guidance from supervisors when necessary
• Perform additional duties and responsibilities as assigned to support the team and organizational goals

Qualifications / Skills / Knowledge

• 1–3 years of Inside Sales or Account Management experience in the Federal VAR environment
• Bachelor’s degree in Business or related field (or equivalent work experience)
• Strong written and verbal communication skills
• Proactive problem-solver with the ability to work independently
• Highly organized with excellent attention to detail
• Able to prioritize tasks and perform well under pressure
• Proficiency in Microsoft Excel and the full Microsoft Office Suite

Salary

The Typical Salary Range For This Role Is $50,000-$80,000 annually, including base pay plus sales commission.

Benefits

• A 401(k) plan with a 3% company match
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• Paid time off (PTO)
• 9.5 company-paid holidays