Inside Sales Account Manager - Pewaukee, WI - GCG Connectivity & Power Solutions

About the role

GCG's Connectivity & Power Solutions (CPS) division is expanding its inside sales team in Pewaukee, WI, to support and accelerate its growing customer base. This role is ideal for Inside Sales professionals who enjoy a fast-paced, high-volume sales environment and want to contribute meaningfully to business growth.

Responsibilities

• Manage a high volume of customer accounts while consistently delivering revenue and margin targets
• Serve as a primary point of contact for customer inquiries, order processing, and quoting requests
• Provide timely, accurate quotes and follow up to ensure conversion and customer satisfaction
• Maintain an active pipeline of opportunities, prioritizing speed, accuracy, and follow-through
• Identify and execute cross-sell, up-sell, and repeat sales opportunities within existing accounts
• Build strong working relationships with customer contacts by understanding ongoing needs and expectations
• Accurately document customer interactions, quotes, and opportunity activity in CRM (Salesforce)
• Partner closely with Customer Success Managers, Territory Sales Managers, and internal teams to support customer needs
• Communicate account activity, pipeline status, and performance updates to inside sales leadership
• Contribute to a consistent, efficient quote-to-cash process that supports scale and growth
• Perform other duties as assigned

Requirements

• High School Degree or Equivalent required; Bachelor’s Degree preferred
• 3+ years of inside or outside sales experience maintaining and developing customer relationships in a business-to-business sales environment (Inside or Outside)
• Industry experience, ideally in distribution, manufacturing, or a related technical environment
• Proficiency with a CRM platform (Salesforce preferred) and Microsoft Office suite
• Self-starter and able to work effectively under pressure in a fast-paced environment
• Ability to communicate clearly, both verbally and in written form with a diverse population of people
• Ability to work in a team environment
• Ability to think critically, address problems proactively, and collaborate effectively to get things done, building and nurturing strong relationships
• Ability to adapt to the changes of an evolving team

Qualifications

• High School Degree or Equivalent required; Bachelor’s Degree preferred
• 3+ years of inside or outside sales experience maintaining and developing customer relationships in a business-to-business sales environment (Inside or Outside)
• Industry experience, ideally in distribution, manufacturing, or a related technical environment
• Proficiency with a CRM platform (Salesforce preferred) and Microsoft Office suite
• Self-starter and able to work effectively under pressure in a fast-paced environment
• Ability to communicate clearly, both verbally and in written form with a diverse population of people
• Ability to work in a team environment
• Ability to think critically, address problems proactively, and collaborate effectively to get things done, building and nurturing strong relationships
• Ability to adapt to the changes of an evolving team

Skills

• Customer Relationship Management (CRM) proficiency
• Quoting and follow-up skills
• Problem-solving and critical thinking abilities
• Effective communication skills (verbal and written)
• Teamwork and collaboration skills

Benefits

• Competitive base salary and incentive compensation based on performance
• Comprehensive health coverage with multiple plan options (CDHP and PPO)
• Company-paid life and disability insurance
• 401(k) with company match
• Supplemental insurance options
• Generous time off including PTO, paid holidays, parental leave, and compassionate care leave
• Wellness and support programs including EAP resources, wellness incentives, and telehealth
• Additional benefits such as dental and vision coverage, FSAs/HSAs with company contributions, pet insurance, legal services, and identity theft protection

Pay

Competitive base salary and incentive compensation based on performance

Schedule

This position offers a hybrid work arrangement following completion of product, systems, and process training and will be based out of our Pewaukee, WI office, supporting customers across West Coast time zones.