Inside Sales Account Manager - Tempe, AZ - GCG Connectivity & Power Solutions

About the role

GCG's Connectivity & Power Solutions (CPS) division is expanding its inside sales team in Tempe, Arizona, to support its growing West Coast customer base. This role offers a hybrid work arrangement following completion of product, systems, and process training.

Responsibilities

• Manage a high volume of customer accounts while consistently delivering revenue and margin targets
• Serve as a primary point of contact for customer inquiries, order processing, and quoting requests
• Provide timely, accurate quotes and follow up to ensure conversion and customer satisfaction
• Maintain an active pipeline of opportunities, prioritizing speed, accuracy, and follow-through
• Identify and execute cross-sell, up-sell, and repeat sales opportunities within existing accounts
• Build strong working relationships with customer contacts by understanding ongoing needs and expectations
• Accurately document customer interactions, quotes, and opportunity activity in CRM (Salesforce)
• Partner closely with Customer Success Managers, Territory Sales Managers, and internal teams to support customer needs
• Communicate account activity, pipeline status, and performance updates to inside sales leadership
• Contribute to a consistent, efficient quote-to-cash process that supports scale and growth
• Perform other duties as assigned

Requirements

• High School Degree or Equivalent required; Bachelor’s Degree preferred
• 3+ years of inside or outside sales experience maintaining and developing customer relationships in a business-to-business sales environment (Inside or Outside)
• Industry experience, ideally in distribution, manufacturing, or a related technical environment
• Proficiency with a CRM platform (Salesforce preferred) and Microsoft Office suite
• Self-starter and able to work effectively under pressure in a fast-paced environment
• Ability to communicate clearly, both verbally and in written form with a diverse population of people
• Ability to work in a team environment
• Ability to think critically, address problems proactively, and collaborate effectively to get things done, building and nurturing strong relationships
• Ability to adapt to the changes of an evolving team

Qualifications

• High School Degree or Equivalent required; Bachelor’s Degree preferred
• 3+ years of inside or outside sales experience maintaining and developing customer relationships in a business-to-business sales environment (Inside or Outside)
• Industry experience, ideally in distribution, manufacturing, or a related technical environment
• Proficiency with a CRM platform (Salesforce preferred) and Microsoft Office suite
• Self-starter and able to work effectively under pressure in a fast-paced environment
• Ability to communicate clearly, both verbally and in written form with a diverse population of people
• Ability to work in a team environment
• Ability to think critically, address problems proactively, and collaborate effectively to get things done, building and nurturing strong relationships
• Ability to adapt to the changes of an evolving team

Skills

• High School Degree or Equivalent required; Bachelor’s Degree preferred
• 3+ years of inside or outside sales experience maintaining and developing customer relationships in a business-to-business sales environment (Inside or Outside)
• Industry experience, ideally in distribution, manufacturing, or a related technical environment
• Proficiency with a CRM platform (Salesforce preferred) and Microsoft Office suite
• Self-starter and able to work effectively under pressure in a fast-paced environment
• Ability to communicate clearly, both verbally and in written form with a diverse population of people
• Ability to work in a team environment
• Ability to think critically, address problems proactively, and collaborate effectively to get things done, building and nurturing strong relationships
• Ability to adapt to the changes of an evolving team

Benefits

• Comprehensive health coverage with multiple plan options (CDHP and PPO)
• Company-paid life and disability insurance
• 401(k) with company match
• Supplemental insurance options
• Generous time off including PTO, paid holidays, parental leave, and compassionate care leave
• Wellness and support programs including EAP resources, wellness incentives, and telehealth
• Additional benefits such as dental and vision coverage, FSAs/HSAs with company contributions, pet insurance, legal services, and identity theft protection

Pay

Competitive base salary and incentive compensation based on performance

Schedule

This position offers a hybrid work arrangement following completion of product, systems, and process training and will be based out of our Tempe, AZ office, supporting customers across West Coast time zones.