Inside Outside Sales Representative

Essential Duties

• Stay informed on new products, pricing, and other general information.
• Provide advice and guidance to customers based on their needs.
• Quote selling price and credit terms for orders obtained.
• Develop specific sales and pricing objectives for each account and obtain and maintain customer contracts.
• Ensure the proper service and follow-up on all customer accounts.
• Maintain working knowledge and understanding of the customer and Don order cycles.
• Handle customer problems with appropriate and prompt actions.
• Ensure that adjustments and damaged merchandise complaints are handled with good judgment, promptly, and within company guidelines.
• Display or demonstrate products using samples and catalogs to emphasize features and benefits on each call.
• Maintain daily contact with internal Don Departments, customers, factory representatives and other outside sources.
• Check on competitive sales and pricing activities.
• Handle customer problems with appropriate and prompt actions.
• Ensure that presentations and selling ideas are made to all persons who have an influence on the purchase of products.
• Prepare sales estimates and forecasts when required on a timely basis and of minimal variance.
• Maintain current customer files and sales binders.
• Develop and maintain an active prospect list.
• Attend and participate in District/Regional/Branch sales meetings.
• Understand and analyze marketing data, i.e. Round Reports/Product Mix/A/R Report/Price Lists.
• Perform other duties as assigned.

Requirements

• High School diploma or equivalent and 2+ years of applicable experience in a customer service or sales role.
• Intermediate proficiency with Microsoft Office products (specifically Excel, Word, and Powerpoint).
• Strong analytical, organizational skills and the ability to problem solve, multitask, prioritize and work independently.
• Excellent communication, time management and customer service skills.
• Must have reliable transportation to be able to visit accounts and participate in Sales training and meetings.

Preferred

• Bachelor's Degree with a minimum of 2 years experience in a similar customer service/ sales focused role (B2B foodservice).
• Previous knowledge and/or experience working with SAP.