Inside Commercial Sales Engineer HVAC
About Us
Carrier Enterprise (CE) is a subsidiary of Watsco, Inc., the largest independent HVAC/R distribution company in the world. CE distributes leading brands including Carrier, Bryant, Payne, GREE, and others. With over 200 locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, CE provides best-in-class service to HVAC/R dealers and contractors. CE's vision is to become a world-class distribution company through relentless pursuit of service excellence. CE is committed to diversity and inclusion, fostering a culture that strengthens its teams and business.
Job Summary
The Inside Sales Engineer will provide customer sales and support for commercial contractor sales of HVAC equipment and supplies. This role requires a self-driven individual, especially recent engineering graduates, to work collaboratively with the commercial sales team as a technical advisor and product advocate. The successful candidate will configure, price, and quote technical and financial solutions to position CE as a viable solution for customers and the market. This is an ideal entry-level role for Mechanical and Electrical Engineering graduates looking to apply their technical knowledge in a real-world commercial environment.
Essential Duties And Responsibilities
- Respond to new business opportunities based on sales leads from Account or Sales Managers and generate quotes for commercial sales with assigned accounts.
- Support Sales Team: Assist Account Managers and Sales Managers with new and existing accounts, and introduce new products to Engineers and Mechanical Contractors.
- Complete Bids and Submittals: Complete bids, submittals, and take-offs based on plan reviews and specifications in support of commercial sales.
- Follow-up on quotes, bids, and submittals to finalize the sale.
- Engage extensively with customers, manufacturers, and the sales team via phone and email.
- Train for our Commercial dealers as needed.
- Resolve customer issues in alignment with the company's mission, values, and financial objectives.
- Identify sales opportunities and communicate customer needs and sales opportunities to drive future growth.
- Travel as needed with the Sales Team to support presentations and trade show activities.
Required Qualifications
- Proficiency in Microsoft Office Applications.
- Ability to read architectural, mechanical, and electrical blueprints.
- Basic understanding of electrical and mechanical control systems.
- Maintain expert-level product knowledge and applications.
- Strong communication, interpersonal, and organizational skills.
- Proficiency with CRM/Database tools.
- Experience working with contractors is highly desired.
- Able to handle multiple tasks in a fast-paced environment.
- Strong problem-solving abilities with the competence to make recommendations.
Required Education And Experience
- Bachelor's Degree in Mechanical Engineering, Electrical Engineering, or related technical field.
- (Recent graduates are encouraged to apply).
- Excellent interpersonal and communication skills.
- 0-5+ years of commercial HVAC engineering, applications experience, or technical knowledge of HVAC.
- (Recent graduates with strong foundational knowledge welcome to apply).