Inside Account Rep

Duties/Responsibilities

• Builds and maintains a network of sources to identify new sales leads.
• Communicates with customers and leads to identify and understand their product or service needs.
• Suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management.
• Solves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements.
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Provides periodic territory sales forecasts.
• Performs other duties as assigned.

Required Skills/Abilities

• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Preferred Education And Experience

• Bachelor’s degree in Marketing, Sales, Business, or related field.
• At least five years of related experience preferred.