Inpatient Case Manager (Per Diem)

About the role

North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve.

Position Summary

Adhering to System Values, Service Excellence, and Standards of Behavior, the Inpatient Case Manager leads comprehensive patient care coordination during hospitalization, ensuring safe, timely, and effective discharge while addressing medical, psychosocial, and financial barriers. This role requires clinical judgment, decision-making, and collaboration with interdisciplinary teams to optimize patient outcomes and continuity of care, especially in resource-limited rural settings.

Education

• An Associate's degree in Nursing, Social Work, Healthcare Management, or a related field is required, or in lieu of formal education, an additional 4 years of experience in the field is acceptable.
• Nurse or Social Worker preferred. Will consider LNA/MA with appropriate experience.
• Education requirements are dependent upon credentials held.
• Certification in Case Management (CCM) or equivalent is preferred.

Skills

• Strong critical thinking and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Experience in inpatient case management, discharge planning, or acute care coordination.
• Strong critical thinking, problem-solving, and communication skills.
• Ability to navigate rural healthcare resources and address complex discharge challenges.

Work Experience

• Experience in inpatient case management, discharge planning, or acute care coordination preferred.