Infusion Scheduling Coordinator - Full Time - Southaven, MS

About the role

The Infusion Scheduling Coordinator is responsible for planning and coordinating chemo/infusion treatments to ensure patients are scheduled accurately and efficiently. This role is vital in improving patient access by balancing patient load and optimizing resource utilization.

Responsibilities

• Schedule chemo/infusion treatments following established protocols.
• Complete infusion scheduling requests and communicate updates to patients.
• Use scheduling software to enhance infusion resource utilization and patient flow.
• Collaborate with Infusion Team, Physician Nurses, and Medical Assistants to coordinate schedule changes.
• Verify schedule accuracy; manage chemo scrubbing reports.
• Train and orient new employees as assigned.
• Cookordinate pharmacy orders with physicians/nurses.
• Manage phone and email communication related to scheduling.
• Maintain scheduling calendars and reschedule appointments promptly.
• Collaborate with internal departments (Phone Room, Medical Records, Insurance, Front Desk, Pharmacy) for record verification.
• Maintain professional conduct, attendance, and compliance with clinic safety procedures.
• Participate in staff meetings and team-based operations.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED required.
• Six months of related experience and/or training preferred.
• Equivalent combinations of education and experience considered.
• Strong organizational and follow-up capabilities.
• Excellent verbal and written communication.
• Effective problem-solving and time-management skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Proficient in Microsoft Word, email, and related applications.
• Team-oriented mindset with ability to build strong internal relationships.
• Willingness to travel to satellite offices as needed.
• Physical ability to lift up to 50 lbs and work in a clinical environment.

Benefits

No nights, weekends, or holidays. Comprehensive benefits package.

Pay

No pay details provided.

Schedule

No specific schedule details provided.