Infusion Referral Coordinator - Annandale, NJ - Part Time

Position Summary

The Infusion Referral Coordinator is responsible for providing administrative support to ensure the efficient operation of the medical office. You will support medical staff and patients through a variety of tasks related to patient care management, organization, and communication.

Essential Duties and Responsibilities

• Assists nurses with obtaining patient orders, office visit notes, and labs from outside provider offices
• Act as point of contact for stakeholders
• Interview patients for case histories prior to appointments
• Update and maintain patients’ health records
• Aid patients with initial paperwork
• Schedule and coordinate appointments
• Process insurance claims in compliance with law requirements
• Use medical software to support all transactions
• Manage receivable and payable accounts and maintain financial records
• Answer patients’ queries and ensure quality customer service
• Collaborate with doctors and nurses to help with scheduling tests and ordering supplies
• Ensure compliance with procedures
• Keep up to date with changes in medical and insurance legislation
• Perform other duties as assigned

Minimum Qualifications

• Minimum of 2-3 years of related experience and/or training in similar medical practice/field
• Infusion office experience highly preferred
• High school diploma: certification in medical administration is a plus
• Experience accessing Electronic Medical Records (prior authorizations, claims, and scheduling)
• Experience in Inventory Management
• Microsoft 365 (Teams, SharePoint, and OneDrive)
• Microsoft Office (Word, Excel)

Physical Demands and Work Environment

• Reasonable accommodations may be made to enable individuals with disabilities to perform the functions
• Sitting and standing for hours at a time
• Sometimes lifting/moving up to 25 lbs.
• Regularly lift/move up to 10 lbs.
• Close vision, distance vision, and the ability to adjust focus
• Low to moderate noise level in the work environment