Patient Coordinator (Part-Time)

About the role

Midwest Orthopaedics at Rush is a nationally recognized leader in comprehensive orthopedic services, with the Orthopedic Program at Rush University Medical Center ranked Top 10 in Orthopedics by U.S. News and World Report. Founded in 2003, MOR comprises internationally renowned orthopedic and spine surgeons who pioneer the latest advances in technology and surgical techniques. MOR doctors serve as the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club, and DePaul University Athletics. Employees enjoy an excellent working relationship with this prestigious group of physicians, ranked #1 in Orthopedics in Illinois and Indiana. The organization values its employees’ contributions to improving patients’ lives. This Part-Time Patient Coordinator position is based at the outpatient clinic in Westchester, IL (approximately 5 miles from Oak Brook, IL).

Responsibilities

• Direct the flow of patients into the exam rooms during clinic days.
• Measure vital signs, including blood pressure, weight, and height, and record information on patients' charts.
• Maintain the highest level possible of customer service standards in patient check‑in, status updates, answering phone calls, etc.
• Maintain a positive demeanor with patients, peers, supervisors, and physicians, especially when receiving feedback or direction.
• Oversee patient tracking in Athena while collecting co‑pays and ensuring form completion.
• Ensure rooms are cleaned between patients.
• Keep rooms stocked with necessary supplies at all times.

Requirements

• High school diploma or general education degree (GED).
• Customer service experience required.
• Medical office experience preferred.

Pay

Pay range: $17.00 – $18.00 per hour. Compensation is determined by factors such as job‑related skills and experience, education, certifications, geographic location, market data, and internal equity.

Schedule

24 hours per week, Monday–Friday.

Benefits

• Paid Time Off
• Commuter Benefits
• Employee Assistance Program (EAP)
• 401(k) plan