Infrastructure Technician I

About the role

Set-up, deliver and install personal computers, telephones, networking, and peripheral equipment using established and defined procedures and processes. Perform preventative maintenance on voice and data communication systems and associated hardware maintaining accurate documentation. Actively participate in Safety and Environmental programs, ensure MIS policy compliance and site operational goals. Perform voice, network, and PC and basic wireless troubleshooting to isolate and diagnose infrastructure problems. Perform other duties as required.

Responsibilities

• Set-up, deliver and install personal computers, telephones, networking, and peripheral equipment using established and defined procedures and processes.
• Perform preventative maintenance on voice and data communication systems and associated hardware maintaining accurate documentation.
• Actively participate in Safety and Environmental programs, ensure MIS policy compliance and site operational goals.
• Perform voice, network, and PC and basic wireless troubleshooting to isolate and diagnose infrastructure problems.
• Perform other duties as required.

Requirements

• Two (2) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair.
• Demonstrated technical expertise in the installation, repair and maintenance of PC hardware, software, printers, fax machines and telephone handsets.
• Ability to effectively analyze, troubleshoot and diagnose issues with computers, peripherals, cellular and voice systems.
• Basic understanding of networking concepts, protocols and technology including wireless networking equipment.
• Basic knowledge of voice systems (PBX/VoIP).
• Skill in effective communication, both verbal and written.
• Ability to work weekends, holidays, rotating shifts and both scheduled and unscheduled overtime as business dictates.
• Must be customer service-oriented and possess good organizational skills.
• Ability to develop and maintain awareness of occupational hazards and safety precautions.
• Skilled in following safety practices and recognizing hazards.

Qualifications

• High School diploma or GED.
• A+ Certification.
• Network+ Certification.

Skills

• Customer service-oriented.
• Good organizational skills.
• Ability to follow safety practices and recognize hazards.

Benefits

The estimated pay range for this role is currently $27.00 - $35.00/hour. This range reflects base salary only and does not include bonus payments, benefits or retirement contributions. Actual base pay is determined by experience, qualifications, skills and other job-related factors. This role is eligible for additional discretionary and incentive payment considerations based on company and individual performance.

Click here to view a sample of Total Rewards Estimate for this role.

$50 per-shift stipend available to employees assigned to specific positions, within the Smelter Electrical and E/I Maintenance departments, which meet program guidelines.

Affordable medical, dental and vision benefits.

Company-paid life and disability insurance.

401(k) plan with employer contribution/match.

Paid time off, paid sick time, holiday pay, parental leave.

Tuition assistance.

Employee Assistance Program.

Discounted insurance plans for pet, auto, home and vehicle.

Internal progression opportunities.

Learn more about our competitive and comprehensive benefits package!

Freeport-McMoRan promotes a drug/alcohol-free work environment using mandatory pre-employment drug testing and on-going drug and alcohol testing, as allowed by applicable laws.