Infrastructure Technician I
About the Role
As an Infrastructure Technician I, you’ll work hands-on inside advanced data centers, helping install and maintain the critical cabling systems that power the world’s digital infrastructure. This role gives you the chance to build real technical skills, support major customers, and be part of a high-performance team committed to safety, quality, and continuous learning.
Responsibilities
- Deliver high-quality data center infrastructure by installing, maintaining, servicing, and decommissioning structured cabling systems including copper, fiber, and other low voltage technologies.
- Build and remove racks, cabinets, cable trays, and pathway systems inside active data center environments.
- Interpret and follow design drawings, specifications, and manufacturer standards to ensure precise and compliant installations.
- Champion safety and quality by following all company and customer safety policies to maintain an accident-free environment.
- Maintain an organized, hazard-free workspace while upholding industry best practices in quality and craftsmanship.
- Comply with all customer site rules related to security, access, quality, and safety.
- Grow technical skills by assisting and learning from senior technicians in structured cabling installation, testing, and commissioning.
- Gain hands-on experience with fiber systems, labeling standards, routing, and testing tools.
- Develop strong organizational habits with materials, tools, and cable management for best practices.
- Be a dependable and positive team contributor by working effectively in changing environments with a positive attitude and strong work ethic.
- Support varied schedules including days, nights, or weekends as required.
- Represent Black Box with professionalism, reliability, and excellent communication.
Requirements
- High School Diploma, GED, or equivalent.
- 2–3 years of telecom/structured cabling experience (data center experience preferred).
- OSHA10 preferred (must obtain within 90 days).
- CPR/First Aid certification within 90 days.
- FOA or BICSI certifications are a strong plus.
- Ability to listen carefully and follow instructions.
- Solid teamwork skills with the willingness to learn and help others.
- Knowledge of safe hand tool use (telecom and construction tools).
- Ability to distinguish color for cable identification.
- Dependable, punctual, and self-motivated with strong attention to detail.
- Clear communication skills and fluency in English.
- Reliable transportation and willingness to adapt to shifting project needs.
Work Environment & Physical Demands
This role is highly hands-on and physically active. You will work primarily indoors in data centers but may occasionally support tasks outdoors. The environment is generally moderate in noise but may include active construction areas at times.
- Stand and walk frequently throughout the day.
- Sit, stoop, kneel, crouch, reach overhead, and use your hands regularly.
- Lift and move up to 50 lbs regularly and up to 25 lbs frequently.
- Work in tight or confined spaces when required.
- Work from heights, including ladders or lifts, with proper safety equipment.
- Communicate clearly with team members and hear instructions in active environments.
These physical requirements are representative of essential job functions. When possible, reasonable accommodations may be made to support qualified individuals with disabilities.
Schedule
- Support varied schedules including days, nights, or weekends as required.
- Minimal overnight travel (≈5%), though flexibility to travel when needed by Black Box is important.
Required Tools
Bring your own basic tools, including:
- Wire stripper/crimper
- Cutting pliers
- Needle nose pliers
- Torpedo level
- Tape measure
- Adjustable wrench
- Utility knife
- Electrician’s scissors
- Socket and wrench sets
- Screwdrivers
- Hammer
- Flashlight
- Tool belt/pouch
About the Company
Black Box is a leading global technology solutions provider with 2,500+ team members across 24 countries. We design, deploy, and manage world-class IT infrastructure solutions for some of the most demanding environments worldwide. We value innovation, ownership, transparency, and continuous growth—both in our business and our people.