Infrastructure Technician I

What You’ll Do

• Deliver high‑quality data center infrastructure by installing, maintaining, servicing, and decommissioning structured cabling systems including copper, fiber, and other low‑voltage technologies.
• Build and remove racks, cabinets, cable trays, and pathway systems inside active data‑center environments.
• Interpret and follow design drawings, specifications, and manufacturer standards to ensure precise and compliant installations.
• Champion safety and quality by following all company and customer safety policies, maintaining an accident‑free environment, and keeping a hazard‑free workspace.
• Assist and learn from senior technicians in structured cabling installation, testing, and commissioning, gaining hands‑on experience with fiber systems, labeling standards, routing, and testing tools.
• Work effectively in changing environments with a positive attitude, supporting varied schedules (days, nights, or weekends) as required and representing Black Box with professionalism and excellent communication.

What Helps You Succeed

• Ability to listen carefully and follow instructions.
• Solid teamwork skills with a willingness to learn and help others.
• Knowledge of safe hand‑tool use (telecom and construction tools).
• Ability to distinguish color for cable identification.
• Dependable, punctual, and self‑motivated with strong attention to detail.
• Clear communication skills and fluency in English.
• Reliable transportation and willingness to adapt to shifting project needs.

What You Bring

• High school diploma, GED, or equivalent.
• 2–3 years of telecom/structured cabling experience (data‑center experience preferred).
• OSHA 10 certification preferred (must obtain within 90 days).
• CPR/First Aid certification within 90 days.
• FOA or BICSI certifications are a strong plus.

Work Environment & Physical Demands

This role is highly hands‑on and physically active. You will work primarily indoors in data centers but may occasionally support tasks outdoors. The environment is generally moderate in noise but may include active construction areas at times.

• Stand and walk frequently throughout the day.
• Sit, stoop, kneel, crouch, reach overhead, and use your hands regularly.
• Lift and move up to 50 lb regularly and up to 25 lb frequently.
• Work in tight or confined spaces when required.
• Work from heights, including ladders or lifts, with proper safety equipment.
• Communicate clearly with team members and hear instructions in active environments.

Work Location & Travel

On‑site daily at assigned customer or data‑center locations. Minimal overnight travel (≈5 %), though flexibility to travel when needed by Black Box is important.

Required Tool Set

• Wire stripper/crimper
• Cutting pliers
• Needle‑nose pliers
• Torpedo level
• Tape measure
• Adjustable wrench
• Utility knife
• Electrician’s scissors
• Socket and wrench sets
• Screwdrivers
• Hammer
• Flashlight
• Tool belt/pouch

Why Black Box?

Black Box is a leading global technology solutions provider with 2,500+ team members across 24 countries. We design, deploy, and manage world‑class IT infrastructure solutions for some of the most demanding environments worldwide. We value innovation, ownership, transparency, and continuous growth—both in our business and our people. When you join Black Box, you join a team committed to delivering excellence and elevating the customer experience.