Infrastructure Systems Engineer

Essential Job Functions And Responsibilities

• Installing, configuring, and maintaining physical and virtual servers and networks
• Managing virtual machines in the data center and the cloud
• Working with Information Security to manage updates, patches, and access rules using automation tools whenever possible
• Overseeing system performance and proactively troubleshooting issues using SolarWinds or similar health monitoring tools
• Troubleshoot hardware and software errors, documenting problems and resolutions, prioritizing problems, and assessing impact of issues using ServiceNow and Jira
• Create and maintain technical documentation
• Maintain asset management, including system inventory and related documentation and technical specifications
• Participate in 24x7 on-call rotation to troubleshoot and resolve critical issues

Qualifications

• Minimum of 3 years of substantive relevant work experience required, 5+ years preferred
• Experience with Dell and Pure storage
• Proven experience and success with virtualization (VMWare or equivalent)
• Proven technical knowledge of current server hardware, protocols, and Internet standards
• Excellent hardware troubleshooting experience
• Strong knowledge of systems, server software, hardware, and networking protocols
• Experience with scripting and automation tools
• Strong interpersonal, written, and oral communication skills
• Able to conduct research into system issues and products as required
• Proven analytical and problem-solving abilities
• Firm understanding of Windows system administration and security required, additional experience with Linux will be helpful
• Experience working in a team-oriented, collaborative environment
• Familiarity with Jira is helpful
• System administration and IT certifications in Microsoft, Linux or other network related fields are a plus
• Experience with Dell and/or Cisco blade chassis