Systems/Infrastructure Engineer

About the role

This position is responsible for supporting, maintaining, and providing enhancements to our client's IT infrastructure, both on-premises and in cloud deployments. The Infrastructure Engineer is expected to be a knowledgeable, hands-on resource and to contribute meaningfully to our client's evolving IT needs and requirements.

Responsibilities

• Provide day-to-day administration of on-premises and cloud infrastructure systems, including configuration changes, availability and performance monitoring, capacity planning, applying updates for functionality, and addressing security concerns.
• Administer the on-premises platform, including Nutanix HCI virtualization (AOS, AHV, Prism Central), VMware vSphere, Windows Server (2016 through 2025), Linux servers (RHEL, CentOS, Ubuntu), bare metal hardware, and data center operations.
• Administer SNS, Pure Storage Flash Array, and Brocade Fibre Channel fabric, including volume management, host mappings, snapshot policies, and zoning.
• Administer Microsoft Azure IaaS, including virtual machines, storage accounts, and Azure Blob storage, across a multi-subscription environment.
• Maintain Ivanti server patching, OS hardening standards, and platform lifecycle management.
• Manage SSL/TLS certificates, certificate authorities (CA), and SSH keys, including issuance, renewal, distribution, and revocation.
• Develop and maintain tooling and automation supporting certificate and key lifecycle management.
• Administer Logic Monitor configuration, including dashboards, alert thresholds, and escalation policies.
• Triage monitoring alerts, tune thresholds to reduce noise, and contribute to instrumenting after-hours alert volume and severity to inform future planning.
• Install new hardware, software and services while also maintaining and supporting existing IT infrastructure equipment and processes.
• Identify and automate complex integrations, repetitive administration tasks, and templated deployments to align with configuration and security standards.
• Develop and maintain PowerShell, Shell scripting (bash), Python, and Microsoft Graph API automation.
• Provide infrastructure support to developers responsible for enterprise scheduling, including the OS, identity, and integration touchpoints required to implement new processes or modify existing workflows.
• Serve as an internal infrastructure resource for projects involving other departments within the company and for projects involving external technology partners delivering services or products on behalf of our client.
• Participate in the planning, selection, and validation of new technologies being deployed on-premises and via cloud resources.
• Provide Tier 2 and Tier 3 support for complex applications and integrations between systems at the OS, identity, and connectivity layers.
• Drive maximum value from existing systems while looking for opportunities to automate, simplify, and streamline workflows.
• Maintain accurate, current documentation for managed systems, including runbooks, diagrams, and change records.
• Follow and contribute to change management processes.
• Document resolutions and contribute to the knowledge base.
• Provide accurate tracking of time for capital projects when assigned as a resource.
• Provide after-hours response to alerts and incidents.
• Maintain a clean and organized work environment.

Qualifications

• 5+ years of hands-on experience in data center infrastructure or systems engineering roles.
• Expert experience in design and engineering of Nutanix (AOS, AHV, Prism Central).
• Solid Active Directory and Entra ID administration experience, including hybrid sync.
• Proficient in Windows Server administration (2016 through 2025).
• Proficient in Linux administration (RHEL, CentOS, Ubuntu), including server control, file system management, NFS mounting and exports, package management, and routine system administration of production servers.
• Demonstrated PowerShell, Shell scripting (bash), and Python scripting.
• Hands-on Rubrik experience, including configuration, job and SLA policy management, backup execution, and recovery execution.
• Experience with SSL/TLS certificate management, certificate authority (CA) operations, and SSH key management, including lifecycle administration and the development of supporting automation.
• Ability to operate independently, prioritize competing demands, and communicate clearly with technical and non-technical stakeholders.

Preferred Skills & Qualifications

• Nutanix Certified Professional (NCP) or Nutanix Certified Master (NCM) certification.
• LogicMonitor or equivalent observability platform experience.
• Ivanti patch management experience.
• Azure IaaS and object storage experience in a multi-subscription environment.
• Microsoft Graph API automation experience.
• Familiarity with Pure Storage and Brocade Fibre Channel fabric.
• Experience in a hospitality, retail, or multi-site corporate environment.