Infrastructure Support Manager (Administrative Staff)

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the posting. Content: - Intro: "The Office of Information Technology (IT) is looking for an Infrastructure Support Manager who will..." then bullet list of duties (Supervise, manage, guide, mentor & provide performance feedback for infrastructure support team; Manage infrastructure and end user support needs of OHFA; Facilitate the design, architecture, and implementation of infrastructure systems; Works with CIO to determine IT end user standards and ensure standards are met and maintained; Assist CIO with IT administrative tasks including writing Requests for Purchase (RFPs) and providing input for IT budget; Act on behalf of CIO as requested). Also note: "For a complete description of the job duties, please reach out to tcross@ohiohome.org for a copy of the position description." That's application instruction, we should remove. - "Item Of Note This position will work from OHFA's offices which are located at 2600 Corporate Exchange Drive, Columbus, OH 43231." That's location info; could be part of About the role or maybe separate but we can include in About the role. - "Applicants should demonstrate on their application how they meet the preferred qualifications to receive further consideration." That's application instruction; remove. - Preferred Qualifications list: Leadwork, supervisory, and/or managerial experience over infrastructure support teams; Experience with servers, firewalls, SAN, switches/routers, cloud infrastructure; Project management and time management skills. - "Technical & Professional Job Skills Necessary: Information Technology, Cybersecurity, Cloud Computing, Network Administration, Network Services, Continuous Improvement, Performance Management, Strategic Thinking, Teamwork, Time Management." - Organization: Ohio Housing Finance Agency; Agency Contact Name and Information Jessica Grimm, Email: JGrimm@ohiohome.org; Unposting Date Sep 20, 2026, 11:59:00 PM; Primary Location United States of America-OHIO-Franklin County-Columbus; Compensation To be determined based upon experience; Schedule Full-time Work Hours M-F, 8-5; Classified Indicator Unclassified; Union Exempt from Union; Technical Skills Cloud computing, Network Administration, Information Technology, Network Services, Cybersecurity; Professional Skills Performance Management, Strategic Thinking, Teamwork, Time Management, Continuous Improvement; Primary Technology Not Applicable; Agency Overview description. We need to remove boilerplate: cookie/navigation/legal/EEO etc none present. Remove duplicated lines. Remove application instructions: "For a complete description of the job duties, please reach out to tcross@ohiohome.org for a copy of the position description. Be sure to include the position title in your request." Also "Applicants should demonstrate on their application how they meet the preferred qualifications to receive further consideration." Also contact info maybe not needed? It's metadata but could be included as short p. The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." So we can include contact info in a short p. We need sections: About the role (maybe intro + location). Responsibilities (list of duties). Requirements (maybe Preferred Qualifications). Qualifications (maybe Technical & Professional Job Skills Necessary). Skills (maybe Technical Skills and Professional Skills). Benefits (none specific). Pay (Compensation To be determined based upon experience - that's vague "To be determined based upon experience" - we should NOT include Pay section if content is filler like "To be determined based upon experience" which is not specific. The rule: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD"). "To be determined based upon experience" is similar to not specified; we should omit Pay section. Schedule: "Schedule Full-time Work Hours M-F, 8-5" that's specific; we can include Schedule section. Benefits: none mentioned; omit. We need to preserve all substantive information. So include location, responsibilities, preferred qualifications, technical/professional skills, technical skills, professional skills, agency overview maybe as About the role? Could be separate About the organization but not required heading list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can map: - About the role: intro sentence + location + maybe agency overview? The agency overview is about organization, not role. Could be part of About the role? Might be better to include as a short paragraph about the organization under About the role? The instruction: "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can use those headings as appropriate. We can include About the role containing overview of role and location. Responsibilities list. Requirements maybe Preferred Qualifications. Qualifications maybe Technical & Professional Job Skills Necessary. Skills maybe Technical Skills and Professional Skills combined? Could split but we have only one Skills heading allowed; we can combine both technical and professional skills under Skills. Schedule section. We must not repeat job title as heading. Good. We must not include duplicated lines. Let's extract substantive content: Role description: "The Office of Information Technology (IT) is looking for an Infrastructure Support Manager who will..." then the bullet list duties. Location: "This position will work from OHFA's offices which are located at 2600 Corporate Exchange Drive, Columbus, OH 43231." Preferred Qualifications: - Leadwork, supervisory, and/or managerial experience over infrastructure support teams - Experience with servers, firewalls, SAN, switches/routers, cloud infrastructure - Project management and time management skills Technical & Professional Job Skills Necessary (list): - Information Technology - Cybersecurity - Cloud Computing - Network Administration - Network Services - Continuous Improvement - Performance Management - Strategic Thinking - Teamwork - Time Management Technical Skills (later): - Cloud computing - Network Administration - Information Technology - Network Services - Cybersecurity Professional Skills: - Performance Management - Strategic Thinking - Teamwork - Time Management - Continuous Improvement Agency Overview: description of OHFA and IT. We need to avoid duplication: Technical Skills list overlaps with Technical & Professional Job Skills Necessary; but we should keep both? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep both lists even if overlapping. However we might combine them under Skills heading but we need to keep both lists distinct? Could list them as separate sub-lists? But we only have

• for any list. We could have two
  under Skills heading: one for Technical Skills, one for Professional Skills. That's acceptable. Similarly, Technical & Professional Job Skills Necessary could be under Qualifications heading. Now schedule: "Schedule Full-time Work Hours M-F, 8-5". We'll put under Schedule heading. Compensation: we omit. Now About the role: include intro sentence and location and maybe agency overview? Agency overview is about organization, not role. Could be placed under About the role as a paragraph about the organization? Might be okay but could be considered not role-specific. However we have no other heading for organization. The instruction list does not include "About the organization". So we could include agency overview under About the role as a brief description of the employer. That seems reasonable. Thus About the role will contain:

  The Office of Information Technology (IT) is looking for an Infrastructure Support Manager who will ...

  plus location paragraph. But we need to keep the duty list as responsibilities. Let's craft:

  About the role

  The Office of Information Technology (IT) is looking for an Infrastructure Support Manager who will supervise, manage, guide, mentor & provide performance feedback for the infrastructure support team; manage infrastructure and end user support needs of OHFA; facilitate the design, architecture, and implementation of infrastructure systems; work with the CIO to determine IT end user standards and ensure standards are met and maintained; assist the CIO with IT administrative tasks including writing Requests for Purchase (RFPs) and providing input for the IT budget; and act on behalf of the CIO as requested.

  This position will work from OHFA's offices located at 2600 Corporate Exchange Drive, Columbus, OH 43231.

  The Ohio Housing Finance Agency (OHFA) offers affordable housing opportunities for Ohioans from rental assistance to homeownership. OHFA provides access to financial resources for the development & management of affordable housing. The Agency's programs serve first-time homebuyers, renters, senior citizens & other populations with special needs who otherwise might not be able to afford quality housing. Please visit OHFA’s website at www.ohiohome.org for more information about our mission. The Office of Information Technology (IT) provides an Information Technology program that enables customers to operate efficiently & effectively. IT regularly conducts & updates a thorough analysis of technology needs by reviewing & recommending software solutions.

  That preserves agency overview. Now Responsibilities: we could list the duties as bullet list. But we already included duties in About the role paragraph; but we should not duplicate. The instruction: preserve ALL substantive information; we can either put duties in Responsibilities section as list and not repeat in About the role. Better to separate: About the role could be brief intro and location; Responsibilities list the duties. Let's do that. Thus About the role: short intro + location + agency overview? Actually agency overview could be part of About the role or maybe we could put under About the role as description of employer. We'll keep agency overview in About the role. Responsibilities: bullet list of duties. Requirements: Preferred Qualifications list. Qualifications: Technical & Professional Job Skills Necessary list. Skills: Technical Skills list and Professional Skills list (two sublists). Schedule: schedule info. We must not include Pay/Benefits. Now ensure we don't include any boilerplate like "Unposting Date", "Agency Contact Name and Information", "Primary Location", "Classified Indicator", "Union Exempt from Union", "Primary Technology Not Applicable". Those are minor metadata; we can fold into short p or drop. The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it." So we could include a short p with contact info etc, but better to drop them as they are not essential. However we might keep location already included. Contact info maybe not needed. We'll drop them. Now produce HTML fragment. Check for any duplicated lines: we have duty list only in Responsibilities; we have location only in About the role; we have agency overview only there. Now format:

  About the role

  The Office of Information Technology (IT) is looking for an Infrastructure Support Manager.

  This position will work from OHFA's offices located at 2600 Corporate Exchange Drive, Columbus, OH 43231.

  The Ohio Housing Finance Agency (OHFA) offers affordable housing opportunities for Ohioans from rental assistance to homeownership. OHFA provides access to financial resources for the development & management of affordable housing. The Agency's programs serve first-time homebuyers, renters, senior citizens & other populations with special needs who otherwise might not be able to afford quality housing. Please visit OHFA’s website at www.ohiohome.org for more information about our mission. The Office of Information Technology (IT) provides an Information Technology program that enables customers to operate efficiently & effectively. IT regularly conducts & updates a thorough analysis of technology needs by reviewing & recommending software solutions.

  Responsibilities

  • Supervise, manage, guide, mentor & provide performance feedback for infrastructure support team
  • Manage infrastructure and end user support needs of OHFA
  • Facilitate the design, architecture,