Infrastructure Storage SME

Responsibilities

• Provide resolutions to Incidents and Service requests for storage infrastructure.
• Investigate and resolve storage incidents and service disruptions.
• Perform RCA and implement corrective steps in production environment
• Support maintenance activities, upgrades, migrations, and storage refresh projects.
• Participate in on-call and escalation support rotations.
• Manage storage resources including volumes, LUNs, file systems, and shares.
• Configure and maintain SAN and NAS environments.
• Manage storage replication, snapshots and cloning.
• Monitor storage health, performance, and availability.
• Analyze storage performance metrics to eliminate any bottlenecks.
• Administer enterprise backup and recovery solutions.
• Design and implement storage solutions for new applications and services.
• Support datacenter expansions and periodic hardware refreshes.
• Develop and maintain storage standards, procedures, and documentation.
• Working in large multicultural teams in onsite-offshore Model
• Good customer facing communication skills and Team skills

Skills

• Strong Understanding Of: SAN (Storage Area Network), NAS (Network Attached Storage), DAS (Direct Attached Storage), Block Storage, File Storage, Object Storage
• Storage Platforms Experience With One Or More: Dell EMC PowerMax / Unity / Isilon, NetApp ONTAP
• SAN Networking
• Strong Hands-on Experience With: Fibre Channel (FC), FC Switching, Zoning, VSANs
• Backup & Recovery Experience With One Or More: Commvault, Veritas NetBackup, Rubrik

Pay

$120,000-$140,000 a year