Infrastructure Lead

Job Summary

In this SSIS Infrastructure Lead position, you will lead and administer critical application management information systems used by all divisions of MNIT. You will also provide technical expertise in the design, development, and configuration of database applications that leverage the various systems and applications throughout the Microsoft Application Development Division. The incumbent will be responsible for the day-to-day support and division of labor efforts of applications used across the environment as well as provide technical leadership on projects, and enhancements to ensure stable continued operations in a compliant manner and to deliver feature and capacity enhancements through projects as required.

Qualifications

• Minimum of five (5) years of IT related experience in network support and database infrastructure support.
• Proven capability to troubleshoot and maintain technical systems involving networking protocols, server operations, and application support.
• Supporting Microsoft server and desktop operating systems, including IIS and CA installations, with ability to explain technical concepts to non-technical users.
• Hands-on experience with networking and communication protocols, such as TCP/IP (IPv4/IPv6), Ethernet/IEEE 802.3, and LAN/WAN routing.
• Administering directory services, such as Active Directory or another LDAP-based solution.
• Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.
• A customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.

Education

Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master’s degree for eighteen (18) months of experience; a bachelor’s degree for one (1) year; and an associate’s degree for six (6) months.