Infrastructure Engineering Analyst

Job Summary

Responsibilities

• Responsible for the basic racking and installation of physical IT infrastructure equipment in the data center including Network, Telecommunications, Servers and Storage.
• Participate in project implementation conference calls where and when needed.
• Be able to quickly obtain a basic understanding of Cigna's network and SAN design, such that server, network and storage installations can be completed successfully and on time.
• Installation of racking new hardware in cabinets within the data center.
• Participates in deployment/release activities for Data Center implementations and maintenance ensuring all change policies are followed.
• Submit change control, manage problem tickets, schedule and coordinate repairs.
• Provide on-site support in the Data Center during incidents, RMA, project and maintenance activities.
• Provide tier II support for data and network, server and storage systems infrastructure.
• Aid in voice and data network problem determination efforts.
• Perform the installation of Ethernet and Fiber Gig-E cabling for various open systems server and networking projects, including routing, labeling and adhering to cabling management standards.
• Coordinating and manage cabling contractors to perform larger cabling activities.
• Checkout connectivity of newly installed hardware for acceptance into production.
• Maintain & document appropriate levels of fiber optic and copper jumper cables to maintain timely system installations.
• Provide planning and vendor oversight for server, network and storage change activity.
• Operate in accordance with business needs, priorities and SLAs.
• Provide periodic performance reports for review with management providing input on improvements and quality initiatives.
• Participate in a 24/7 on-call rotation.

Qualifications

Associates

Pay

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits

This posting is open for thirty (30) days.