Infrastructure Engineer III

Responsibilities

• Defines and documents best practices and strategies regarding application deployment and infrastructure maintenance.
• Provides guidance, thought leadership, and mentorship to development teams to build cloud competencies.
• Completes assigned tickets related to cloud services.
• Works with systems and database administrators to implement cloud architectures that utilize industry best practices.
• Deploys and configures technologies and corresponding software.
• Implements cloud technology policies and procedures for disaster recovery and archives to ensure effective protection and integrity of storage appliances and stored data assets.
• Establishes appropriate end-user access control levels for stored data.
• Performs tasks necessary to fulfill service level agreements with end-users regarding security and availability.
• Reviews and deploys cloud system releases and vendor-supplied patches according to best practices.
• Follows change control, incident response, and testing processes for modifications to cloud technologies and software.
• Anticipates, mitigates, identifies, responds to, and resolves issues with cloud, storage access, and data retrieval.
• Researches and makes recommendations on cloud products, services, and standards in support of procurement and development efforts.
• Maintains cloud systems support and architecture documentation.
• Works off hours to provide support for cloud services administration.
• Provides regular status reports on an agreed upon period of time.
• Performs other job-related duties as assigned.

Qualifications

• Bachelor’s Degree in computer science, information technology or other related field.
• 3 to 5 years working with network/security concepts as well as system performance configuration, or an equivalent combination of education and experience.
• Six to eight years of Microsoft cloud services experience in a professional environment including but not limited to O365, SharePoint, MS Teams, Exchange.
• Advanced knowledge of Salesforce and ServiceNow.
• Advanced knowledge of Azure Cloud Services, which includes Transition, Migration, Architecture, Support and Rollout.
• Advanced knowledge of cloud virtualization platforms like VMWare vSphere, VMWare Realize Solutions, Microsoft VMM, Windows Azure and Amazon Web services platforms.
• Advanced knowledge of Microsoft Access Identity Management including Azure AD, ADFS and SSO.
• Ability to analyze, troubleshoot, and provide solutions for technical issues demonstrating strong problem-solving and technical skills.
• Ability to handle multiple tasks and have proven experience in organizing, planning, scheduling and be able to execute high profile projects.
• Ability to work successfully in an environment with minimal direction.
• Ability to prioritize and execute tasks when under extreme pressure.
• Ability to handle changing work priorities in a fast-paced environment.
• Ability to work across lines, both within IT and outside IT; approachable and willing to receive input and constructive feedback.
• Ability to proactively tackle issues and keep work moving.

Benefits

Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.