IT Infrastructure Engineer III

Purpose

The IT Infrastructure Engineer III is responsible for ensuring adherence to company safety and environmental standards while modeling core values. They coach, mentor, and support on-site IT Operations Technicians, more junior IT Infrastructure engineers, and other plant operations staff. They manage and support IT Infrastructure capital project efforts as the technical lead and/or project manager as required.

Duties

• Ensure adherence to company safety and environmental standards while modeling core values
• Coach, mentor, and support on-site IT Operations Technicians, more junior IT Infrastructure engineers, and other plant operations staff
• Manage and support IT Infrastructure capital project efforts as the technical lead and/or project manager as required
• Engineer, deploy and support network infrastructure, including firewalls, switches, routers, wireless, video cameras and other related equipment
• Engineer, deploy and support Infrastructure as Code and RMM software, implementing proactive automation of IT administrative tasks
• Engineer, deploy and support systems infrastructure, including physical and virtual servers, storage and backup systems, and infrastructure related software
• Analyze and develop technical solutions to integrate state of the art technology, hardware, and software components into the manufacturing production environment; acting as a technical architect
• Provide business hours and on-call support for mills and corporate IT team for all escalated production infrastructure issues and requests, acting as the highest-level subject matter expert for complex technical network or systems issues
• Design production IT infrastructure in collaboration with the IT Infrastructure Engineering team
• Conduct system analysis and site surveys as required using appropriate analysis models and tools
• Model Company core values

Required Qualifications

• Bachelor's degree in computer science, Electrical Engineering or a related field and a minimum of 6 years of relevant work experience
• Experience managing IT projects from planning through implementation
• Ability to effectively communicate complex technical concepts and issues to a non-technical audience
• Strong technical, planning/organizational, and execution skills
• Demonstrated ability to excel as both a leader and a collaborative team member, adapting to various roles as required by the situation
• Proficient in infrastructure design, including Network, Server, Storage, and Wireless systems and related OT/IT security technologies
• Experience with several of the following technologies - Arista EOS, Cisco IOS, VXLAN/BGP eVPN, Cisco UCS, VMWare vSphere/Horizon, Microsoft Windows & Active Directory, Pure storage, Veeam, Efficient IP DHCP & DNS, Devops, Kubernetes, Infrastructure as Code
• ACE:L4 or CCNP certification, or demonstrable equivalent knowledge
• At least one other valuable relevant industry certification related to the above technologies (VMWare, Palo Alto, Kubernetes, DevOps, Infastructure as Code)

Preferred Qualifications

• Ten years of OT/IT infrastructure engineering and management experience
• Industry certifications relevant to the role (CCIE or ACE:L5+, VMWare related certifications, CISSP/CISA, PCNSA/E, ITIL/ITSM related certifications, PMP or other project management certifications)
• Experience and familiarity with manufacturing control system components like PLCs, SCADA systems, HMIs etc.
• Experience supporting highly reliable/highly critical systems found in areas like healthcare, manufacturing, or government