IT Infrastructure Engineer I-III

About the role

This position is responsible for performing professional-level infrastructure systems, analysis, configuration, documentation, testing, troubleshooting, and modification of Grant PUD's IT infrastructure. It involves server administration, analysis, build, configuration, and validation of system builds based on defined specifications and standards.

Responsibilities

• Collaborates with other Platform Operations staff to execute established lifecycle activities; interfaces with other business units to ensure support is timely;
• Applies system analysis techniques to evaluate assigned infrastructure needs;
• Researches new technology and develops preliminary technical recommendations on needed purchases;
• Installs, configures, secures, and maintains server operating systems and core IT services;
• Supports virtualization platforms, servers (physical and virtual), and basic networking concepts;
• Assists with monitoring tools and asset/inventory tracking;
• Supports incident and problem management by collecting data, analyzing system behavior, testing potential resolutions, documenting findings, and recommending corrective actions;
• Escalates as appropriate; follows accepted Change Control procedures; prioritizes assigned work and meets deadlines;
• Builds, configures, documents, tests, and modifies physical or virtual servers in accordance with approved system design specifications, security baselines, and operational standards;
• Validates system functionality and participates in patch testing, implementation, documentation, and reporting;
• Assists with building and configuring physical or virtual servers to specific specs; performs prerequisite installs; supports patching activities including documentation and reporting.

Requirements

• Experience with server administration, virtualization, storage, and core IT services;
• Knowledge of IT and Cyber Security policies and procedures;
• Ability to work independently and manage multiple tasks;
• Strong problem-solving and analytical skills;
• Excellent communication and collaboration skills;
• Proficiency in relevant technologies and tools (e.g., Linux, Windows, VMware, AWS, etc.).

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field;
• Minimum 3 years of relevant experience in IT infrastructure engineering;
• CISSP or equivalent certification preferred;
• Experience with database administration and DevOps practices is a plus.

Skills

• System analysis and design;
• Server administration and virtualization;
• Database administration;
• DevOps practices;
• Problem-solving and troubleshooting;
• Communication and collaboration.

Benefits

Grant PUD offers competitive benefits including a comprehensive health insurance program, retirement savings plan, and paid time off.

Pay

The salary range for this position is $91,411 - $151,055 Midpoint: $121,233.

Schedule

Full-time position with flexible working hours.