Infrastructure Engineer III

About the role

The Infrastructure Engineer III plays a crucial role in supporting ODW Logistics' seamless end-to-end supply chain solutions. This position involves deploying and maintaining systems, collaborating with IT leadership, and developing new solutions to enhance the Service team's capabilities.

Responsibilities

• Provide direction in infrastructure system deployment and maintenance
• Design, supervise, and participate in technology and platform implementations to support corporate network, server, application, and voice infrastructure
• Affirm high availability of infrastructure systems that support internal employee functions and external customer contact
• Collaborate with IT leadership, executive team members, decision makers, and stakeholders to define business requirements and systems goals
• Create and deploy new applications and enhancements to existing applications, software, and operating systems
• Assess the effectiveness and efficiency of existing systems and develop new strategies to improve them
• Perform cost-benefit and ROI analyses for proposed systems to aid management in decision-making
• Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services
• Conduct server and security audits, system backup procedures, company disaster recoveries, and other strategies
• Maintain documentation relevant to system configuration, standard processes, and service records
• Complete in-depth tests and end-user reviews for modified and new systems
• Monitor/test system performance and assist with training to end users for all systems
• Complete all other duties as assigned

Qualifications

• Bachelor’s degree in computer science/software engineering or equivalent education/work experience preferred
• 7+ years of relevant infrastructure experience strongly preferred
• Previous experience troubleshooting hardware and software preferred
• Proven experience with systems planning, implementation, security principles, and general software management best practices preferred
• Extensive technical knowledge of standard networking concepts (Meraki, Cisco, VOIP, etc.), core software applications (VMWare, Windows Server, Linux, SQL, Exchange, Solarwinds or similar monitoring software), and standard ITIL processes preferred

Skills

• Team collaboration and leadership skills
• Good verbal and written communication skills (internally and externally)
• Adaptability and problem-solving skills
• Strong attention to detail
• Customer-centric mindset

Benefits

ODW Logistics offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more. Specific details are provided in the job offer.

Pay

Compensation is competitive and commensurate with experience. Details are provided in the job offer.

Schedule

The schedule is flexible and tailored to the needs of the position and the individual. Details are provided in the job offer.

Our Values

We are dedicated to helping our teammates experience fulfillment through their individual strengths and innovative ideas. Our core values guide us in everything we do:

• Respect: Give and it will be given. We treat others as we want to be treated. We cannot control events, but we can control our response. We build respect through honesty, fairness, and integrity.
• Trust: Earned over time. We do what we say we will do. We are clear, direct, and honest. We seek to understand and be understood.
• Team: Accomplish more together. We work hard toward a common goal. We desire to make everyone successful. We achieve the best results as a team.
• Opportunity: Realize your potential. We believe all people have significance and potential. We understand work and life are integrated and we value both. We strive to make an impact in the world around us.

Equal Opportunity Employer

ODW Logistics is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at ODW Logistics are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. ODW Logistics will not tolerate discrimination or harassment based on any of these characteristics.