INFORMATION TECHNOLOGY SUPERVISOR / EMERGENCY APPOINTMENT HOMELESSNESS

This recruitment is part of the County of Los Angeles’ emergency response to the homelessness crisis declared by the LA County Board of Supervisors. The Department of Public Health is filling emergency Information Technology Supervisor vacancies to support initiatives addressing housing, mental health, and substance use. Under the emergency order, applicants may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment based on performance assessment.

About the role

Supervises the activities of an Information Technology section within a departmental centralized IT organization responsible for providing complex information technology services, including planning, design, coordination, development, implementation, maintenance, and support of automated information and telecommunication systems.

Responsibilities

• Plans, coordinates, supervises, and monitors activities of assigned staff involved in various projects, including status, scheduling, prioritizing, training, and leading work of implementation teams.
• Provides full administrative and technical supervision of staff, including approving time off, evaluating performance, and recommending or taking disciplinary action, up to and including termination.
• Analyzes, estimates, and assigns staff and resources for projects, including technical and support personnel, consultants, and equipment.
• Assists in establishing and monitoring program priorities, objectives, and procedures; determining area objectives, targets of service, and resource allocations.
• Assists in developing changes in management plans for new projects, including business process assessment, training requirements, budget preparations, and communication strategies.
• Reviews completed projects to ensure compliance with established standards.
• Coordinates activities and computer systems requirements with departmental users to meet current technology needs.
• Provides guidance to staff in troubleshooting network communications, software and hardware problems, designing systems logic, debugging system program problems, and assisting software vendors with problem resolutions.
• Meets with departmental management to introduce and explain systems improvement concepts and obtain concurrence with recommended problem solutions.
• Assists management with long-range systems planning.

Requirements

To qualify, you must meet one of the following options:

• Option I: A Bachelor’s degree from an accredited college or university in Computer Science, Information Systems, or a closely related field. AND four years of recent, full-time, paid experience in design, development, implementation, operation, and maintenance of information systems, with at least one year in a lead or supervisory capacity.
• Option II: One year of experience at the level of Senior Application Developer, Senior Network Systems Administrator, Senior Operating Systems Analyst, or Senior Information Systems Analyst, with experience in a lead capacity.
• Option III: Five years of recent, full-time, paid experience in design, development, implementation, operation, and maintenance of information systems, with at least two years in a lead or supervisory capacity.

Recent, full-time, paid experience is defined as experience within the last five years. Lead capacity includes providing technical assistance and training to lower-level employees, assigning and coordinating work, and ensuring proper work methods. Supervisory capacity includes direct administrative and technical supervision, such as planning, assigning, and reviewing work, evaluating performance, approving leave, and recommending discipline.

License

A valid California Class C Driver License or the ability to utilize an alternative method of transportation to carry out job-related essential functions.

Physical Requirements

Physical Class II – Light: Involves administrative and clerical tasks requiring occasional light lifting (up to 10 pounds) and some bending, stooping, or squatting. Considerable ambulation may be involved.

Additional Information

• You must submit legible copies of all relevant official educational documents (e.g., diploma, transcript, or certificate) within seven calendar days of filing your application. Documents must show the date the degree was conferred and be in English or accompanied by a translation. International degrees must be evaluated for U.S. equivalency.
• Unofficial transcripts or printouts from school websites are not accepted. Password-protected documents will not be reviewed.
• You may still qualify even if your job title differs from those listed, provided your experience involves similar responsibilities, skills, and organizational structure.

Desirable Qualification: Experience directly supporting IT equipment provisioning and configuration.

During the initial 90-day work period, your performance will be assessed. Successful candidates will be considered for permanent appointment.